• Job Description

  Req#: 32516826734
  Job Title: Los Angeles CIRCLE Program - Case Manager
  
  Department: CIRCLE
  
  Reports to: Program Manager
  
  A Culver City based mental health organization is seeking an organized, motivated and professional candidate for a full-time position providing field-based services in its Crisis and Incident Response through Community-led Engagement (CIRCLE) program through the City of Los Angeles. This position is part of a program that receives and responds to crisis response calls pertaining to individuals experiencing homelessness through a centralized dispatch that includes social services components - such as mental health, substance abuse, suicide threat, behavioral distress, conflict resolution, and welfare check.
  
  RESPONSIBILITIES:
  
  • Respond to non-violent calls in the field that come in from centralized dispatch including calls
  • related to wellbeing checks, lack of clothing, noise complaints, substance use, requests for
  • assistance, syringe disposal, verbal disputes, and transportation to community-based resources
  • Provide field-based crisis intervention, including de-escalation, resource linkage, risk
  • assessment and community integration
  • Provide a compassionate, trauma-informed, and timely response to diverted incidents
  • Work comfortably and independently in field settings
  • Follow instructions, follow-up and complete assigned tasks
  • Demonstrate effective interpersonal, oral, and written communication skills
  • Collaborate effectively in a team setting and with community partners
  • Perform basic computer skills required for record keeping
  • Respond to crisis calls within designated response time
  • Document all client interactions in accordance with program requirements
  • Maintain confidentiality and adhere to mandatory reporting requirements
  • Other duties may be designated as needed
  PHYSICAL REQUIREMENTS:
  • Ability to sit, stand, walk for extended periods
  • Ability to work in various weather conditions
  • Ability to lift/carry up to 25 pounds
  • Valid driver's license and ability to drive/travel throughout service area
  QUALIFICATIONS:
  • One year of street outreach experience with unhoused or vulnerable populations
  • Experience providing case management to individuals experiencing homelessness, mental health and substance use challenges
  • Bilingual: Spanish preferred
  • Proof of valid California Driver's License required, Clean Driving Record required, and must be insurable on Alcott policy
  • COVID-19 Vaccine and Booster required.
  • Proof of valid California Driver's License required, Clean Driving Record for the past 3 years required and must be insurable on Alcott policy.
  • Live Scan fingerprinting and comprehensive background check required
  • Pre-employment drug screening required
  If driving a company vehicle is an essential function of your position, you are required to possess and maintain a valid CA Driver's License and be insurable by our insurance carrier.
  
  All employees are required to be fully vaccinated and have (1) Booster upon hire date. If you have a medical or religious exemption proof will be required upon hire date.
  
  Alcott Center for Mental Health Services is an Equal Opportunity Employer. We celebrate diversity
  
  and are committed to creating an inclusive environment for all employees. Reasonable
  
  accommodations may be made to enable individuals with disabilities to perform the essential
  
  functions.
  
  POSITION SHIFT: 9:00am to 9:30pm
  • 12-hour shifts, with no on-call responsibilities when not on shift
  • Three-day work week followed by a four-day work week on rotating basis Monday-Sunday
  • Night shift differential applies
  • Overtime paid for hours worked beyond 12-hour shift
  Schedule:
  • 12 hour shift
  • Day Shift
  • Evening shift
  • Night shift
  • Weekends as needed
  EQUIPMENT/TECHNOLOGY:
  • Company vehicle provided for field work
  • Company issued shared Mobile device and laptop provided
  • Mileage reimbursement when personal vehicle use is required
  Training & Support:
  • Comprehensive paid training provided
  • Regular supervision and team meetings
  • Safety protocols and procedures training
  • Crisis intervention and de-escalation training
  Service Area:
  • Primary Office: Little Tokyo district
  • Corporate Office: Culver City, CA (periodic meetings required)
  • Relocation to Los Angeles area required prior to start date
  PAY: $23.00 - $25.00 Hourly
  
  BENEFITS:
  • Medical, dental, and vision insurance (effective first of the month following 60 days of
  • employment)
  • Life insurance
  • 403(b) retirement plan with company match up to 6%
  • 90 Day Probation Period Paid to use paid time off accrual
  • 13 paid holidays
  • Professional development opportunities
  • Employee Assistance Program

• About the company

Notice