NHS

LS25/26 PCN Healthcare Assistant and Social Prescriber


Pay24k - 26,600.00 / year
LocationLeeds/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: U0053-25-0022?language=en&page=672&sort=publicationDateDesc

      Job summary

      INTERVIEWS TO BE HELD ON THE 30th APRIL 2025

      Assessment

      Work as part of the multidisciplinary team in inhouse clinics across a population of patients in several practices.

      Take a holistic approach to supporting the assessment of the health and well-being needs of the individual patient which includes undertaking basic clinical observations to accurately assess and monitor a patients blood pressure, pulse, respiratory rate, temperature, oxygen saturations and take blood samples

      Co-produce under supervisions and evaluate personalised care plans against the health and well-being needs of the individual patient, their families and cares to take control of their health and wellbeing.

      Develop and agree care plans and if necessary, reviews for ongoing needs.

      Support with information gathering; undertaking CCSP Part 1 as part of long term condition management.

      Manage and prioritise your own caseload under supervision and in accordance with the care needs, priorities and any urgent support required by individual patient

      Develop trusting relationships both with the individual patient as well as members of the PCN and wider community groups all in pursuit of improving the health and care of the individual patient

      Main duties of the job

      Intervention

      Refer and liaise with a range of statutory and voluntary sector support agencies, ensuring the person has access to a wide range of support Social prescribing is part of the role utilising the resources available to signpost to the right person that can offer help support.

      Facilitate an awareness of the different resources available other than the health care sector that can help individuals holistically.

      Building relationships with the wider teams such as the volunteer sector and local councils.

      Where necessary identify urgent needs taking relevant action or liaison and familiarise with individual practice protocols.

      Refer for relevant equipment including telecare to increase the persons independence.

      Offer review and support to implement coping strategies to help manage mental health and dementia needs by referrals and signposting,

      Provide guidance and support to increase the use of selfcare methods.

      Take a holistic approach to supporting the assessment of the health and wellbeing needs of the patient which includes undertaking basic clinical observations to accurately assess and monitor a patients blood pressure, pulse respiratory rate, temperature, oxygen saturations, and take blood samples, and has an awareness of escalation procedures at each individual practice including emergency procedures and when to ring 999.

      About us

      Our Primary Care Network is a fantastic collaboration between 7 practices across our area. Each practice is unique and individual, but share the same common goal of working together for the greater good of our patients and community.

      Our vision is to enable greater provision of proactive, personalised and more integrated health and social care. We aim to do that by bringing in a range of healthcare workers including social prescribers, health and wellbeing coaches, pharmacists, pharmacy technicians, occupational therapists and paramedics.

      We take pride in providing the best health care that we can, working with individual practices, community health care services and local community groups to offer a wide range of services that can really make a difference to our population.

      Since the formation of PCN in 2019, we have gone from a small team of existing practice staff to a large team of over 20, and this continues to grow. Our staff in all our practices and our PCN take pride in serving the community, and I would like to thank them for all their hard work and commitment.

      Details

      Date posted

      15 May 2025

      Pay scheme

      Other

      Salary

      £24,000 to £26,600 a year Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      U0053-25-0022

      Job locations

      Hosted employer's address

      1st Floor Park Edge Practice

      Leeds

      West Yorkshire

      LS14 1HX


      Job description

      Job responsibilities

      Monitor and review care plans and agreed outcomes in partnership with the person.

      Promotion of the benefits of social prescribing and work of local groups and communities including responsibilities to educate other members of the PCN team on what services and support are available in the wider community

      Act as an advocate for the person and report to senior staff when required

      Communication

      To provide, and receive, information with empathy and understanding, and to adapt communication when barriers to understanding arise seeking senior guidance when necessary.

      .

      To develop and maintain effective working relationships with other members of the primary care

      Administration

      Keep timely, accurate and complete electronic patient records and activity data, all of which will be maintained and stored in accordance with professional and organisational standards.

      To have responsibility for appropriate documentation related to patients in their care to be disseminated to all relevant professionals in a timely manner and in accordance with operating standards.

      Clinical duties

      Clinical duties which may be expected in house include:

      Phlebotomy

      Undertaking CCSP1 and dementia reviews

      NHS Health Checks

      Blood pressure recording

      Height/Weight recording

      Performing ECGs

      Urinalysis

      Chaperoning duties

      Accurate, legible labelling of all samples to confirm patient identity

      Checking patient identification against GP nurse request and confirming with patient

      Recording collection of blood sample in patient record in accordance with practice procedure

      Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

      Ensuring that anomalies are reported to a senior member of staff

      Notifying the GP nurse of any significant patient issues

      Liaising with and assisting members of the administrative team

      Perform health promotion or health education work

      Signpost and refer to appropriate services

      Skills and Experience

      Empathetic and caring, individual patient focussed.

      An experienced phlebotomist

      You will ideally also have good experience of working, or a desire to work with elderly patients

      Working in healthcare setting and delivery of care for patients, carers and their families;

      Competent to carry out clinical observations, screening and assessments under supervision;

      Hard working and motivated to achieve good outcomes for individuals and patients;

      Able to work effectively as part of a multidisciplinary team and to build effective relationships within that team;

      In possession of excellent verbal and written communication skills;

      In possession of good IT skills and able to use Office packages;

      Organised with effective time management skills;

      Other

      To participate in discussions about the direction of service developments and improvements.

      To participate in service audits and changes.

      To participate in discussion for the implementation of policies and procedures

      To contribute to the health and safety of others and the environment

      To participate in appraisal processes and participate in CPD personal development plan.

      To pro-actively participate in mandatory training and in service training.

      To participate in mentoring and sharing best practice with colleagues and students

      Responsibilities and Confidentiality

      The post holder is expected to:

      Adhere to practice/PCN policies and procedures and relevant legislation.

      Attend complete mandatory training as identified by the practice PCN

      The post holder must maintain the confidentiality of information about patients, staff and practice business in accordance with the General Data Protection Regulation, Caldicott principles and Practice Information Governance policies and procedures.

      Safeguarding

      All employees have a duty for safeguarding and promoting the welfare of children and adults at risk. Staff must be familiar with the practice PCNs Safeguarding Policy and the process for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and adult training.

      Staff are expected to access supervision and support from their line managers and or the locality based safeguarding team when managing complex cases.

      Job Description Agreement

      This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with this position as requested by LS25 26 PCN. This description will be open to regular review and may be amended to consider the development of the PCN. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN practices.

      Job description

      Job responsibilities

      Monitor and review care plans and agreed outcomes in partnership with the person.

      Promotion of the benefits of social prescribing and work of local groups and communities including responsibilities to educate other members of the PCN team on what services and support are available in the wider community

      Act as an advocate for the person and report to senior staff when required

      Communication

      To provide, and receive, information with empathy and understanding, and to adapt communication when barriers to understanding arise seeking senior guidance when necessary.

      .

      To develop and maintain effective working relationships with other members of the primary care

      Administration

      Keep timely, accurate and complete electronic patient records and activity data, all of which will be maintained and stored in accordance with professional and organisational standards.

      To have responsibility for appropriate documentation related to patients in their care to be disseminated to all relevant professionals in a timely manner and in accordance with operating standards.

      Clinical duties

      Clinical duties which may be expected in house include:

      Phlebotomy

      Undertaking CCSP1 and dementia reviews

      NHS Health Checks

      Blood pressure recording

      Height/Weight recording

      Performing ECGs

      Urinalysis

      Chaperoning duties

      Accurate, legible labelling of all samples to confirm patient identity

      Checking patient identification against GP nurse request and confirming with patient

      Recording collection of blood sample in patient record in accordance with practice procedure

      Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

      Ensuring that anomalies are reported to a senior member of staff

      Notifying the GP nurse of any significant patient issues

      Liaising with and assisting members of the administrative team

      Perform health promotion or health education work

      Signpost and refer to appropriate services

      Skills and Experience

      Empathetic and caring, individual patient focussed.

      An experienced phlebotomist

      You will ideally also have good experience of working, or a desire to work with elderly patients

      Working in healthcare setting and delivery of care for patients, carers and their families;

      Competent to carry out clinical observations, screening and assessments under supervision;

      Hard working and motivated to achieve good outcomes for individuals and patients;

      Able to work effectively as part of a multidisciplinary team and to build effective relationships within that team;

      In possession of excellent verbal and written communication skills;

      In possession of good IT skills and able to use Office packages;

      Organised with effective time management skills;

      Other

      To participate in discussions about the direction of service developments and improvements.

      To participate in service audits and changes.

      To participate in discussion for the implementation of policies and procedures

      To contribute to the health and safety of others and the environment

      To participate in appraisal processes and participate in CPD personal development plan.

      To pro-actively participate in mandatory training and in service training.

      To participate in mentoring and sharing best practice with colleagues and students

      Responsibilities and Confidentiality

      The post holder is expected to:

      Adhere to practice/PCN policies and procedures and relevant legislation.

      Attend complete mandatory training as identified by the practice PCN

      The post holder must maintain the confidentiality of information about patients, staff and practice business in accordance with the General Data Protection Regulation, Caldicott principles and Practice Information Governance policies and procedures.

      Safeguarding

      All employees have a duty for safeguarding and promoting the welfare of children and adults at risk. Staff must be familiar with the practice PCNs Safeguarding Policy and the process for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and adult training.

      Staff are expected to access supervision and support from their line managers and or the locality based safeguarding team when managing complex cases.

      Job Description Agreement

      This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with this position as requested by LS25 26 PCN. This description will be open to regular review and may be amended to consider the development of the PCN. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN practices.

      Person Specification

      Qualifications

      Essential

      • English and Maths to GCSE Grade C or above or equivalent.
      • Must be willing to participate in any relevant training qualification identified to develop skills required to carry out duties

      Desirable

      • NVQ level 3 or working towards

      Experience

      Essential

      • Previous experience working with the general public.
      • Experience of relevant clinical area e.g. older people
      • Experience of organising and prioritising own workload
      • Working autonomously and as part of a team
      • Previous experience working in practice or PCN
      • Experience of working in health or social care settings without direct supervision
      • Experience in participating in clinical supervision
      • Experience with phlebotomy and vital observations

      Desirable

      • Previous experience working with frail older people.

      Skills, Knowledge and Aptitudes

      Essential

      • Basic clinical skills relevant to clinical area
      • Phlebotomy trained
      • Excellent interpersonal, verbal and written communication skills
      • Be able to provide high quality care.
      • Ability to recognise risk and refer appropriately and safely
      • Flexible and motivated
      • Excellent computer skills
      • Able to recognise and work within own limitations
      • Understanding of equal opportunity and diversity issues

      Desirable

      • Awareness of frailty and chronic conditions
      • Knowledge of the PCN and community working.
      • Understanding of role of patient advocate.

      Other requirements

      Essential

      • Current driving licence and access to own vehicle
      • Highly motivated and proactive.
      • Flexibility of working hours
      Person Specification

      Qualifications

      Essential

      • English and Maths to GCSE Grade C or above or equivalent.
      • Must be willing to participate in any relevant training qualification identified to develop skills required to carry out duties

      Desirable

      • NVQ level 3 or working towards

      Experience

      Essential

      • Previous experience working with the general public.
      • Experience of relevant clinical area e.g. older people
      • Experience of organising and prioritising own workload
      • Working autonomously and as part of a team
      • Previous experience working in practice or PCN
      • Experience of working in health or social care settings without direct supervision
      • Experience in participating in clinical supervision
      • Experience with phlebotomy and vital observations

      Desirable

      • Previous experience working with frail older people.

      Skills, Knowledge and Aptitudes

      Essential

      • Basic clinical skills relevant to clinical area
      • Phlebotomy trained
      • Excellent interpersonal, verbal and written communication skills
      • Be able to provide high quality care.
      • Ability to recognise risk and refer appropriately and safely
      • Flexible and motivated
      • Excellent computer skills
      • Able to recognise and work within own limitations
      • Understanding of equal opportunity and diversity issues

      Desirable

      • Awareness of frailty and chronic conditions
      • Knowledge of the PCN and community working.
      • Understanding of role of patient advocate.

      Other requirements

      Essential

      • Current driving licence and access to own vehicle
      • Highly motivated and proactive.
      • Flexibility of working hours

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      South and East Leeds GP Group

      Address

      Hosted employer's address

      1st Floor Park Edge Practice

      Leeds

      West Yorkshire

      LS14 1HX


      Employer's website

      https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      South and East Leeds GP Group

      Address

      Hosted employer's address

      1st Floor Park Edge Practice

      Leeds

      West Yorkshire

      LS14 1HX


      Employer's website

      https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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