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Job Description
- Req#: 25-57966
- Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled in using SCCM for Windows and JAMF for Macs.
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices and other tech products
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Familiarity with ITSM tools like ServiceNow, JIRA for ticket management.
- Professional Attributes:
- Excellent customer service skills and the ability to communicate effectively with non-technical users.
- Self-starter with the ability to work independently and efficiently.
- Physical ability to manage IT equipment installations and movements.
- Adaptable and flexible to meet varying work schedules and environments.
MAC/JAMF admin
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.About the company
We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.