Cognizant
Mainframe Batch Operator - (Job Number: 42669)
This job is now closed
Job Description
- Req#: 2082308
- A vibrant work environment with a chance to be part of a key project for a major banking client.
- Career progression opportunities within the team.
- Exposure and training in cutting-edge technologies pertinent to the role.
- Competitive remuneration for unsociable working hours, along with time-off compensation.
- Monitor mainframe and distributed environment batch processes in real-time and on a shift basis, using tools such as Control-M Enterprise Manager V9, TSO, ISPF, ServiceNow (SNOW), etc.
- Manage incidents and analyse problems in a complex, multi-tiered environment with remote installations.
- Utilize Job Control Language (JCL) knowledge to resolve batch job issues independently.
- Respond to alerts and follow standard procedures for escalations.
- Coordinate problem resolution efforts.
- Support ITIL Request Management, Change Management, Knowledge Management, Continual Service Improvement activities and processes.
- Represent Cognizant professionally before clients and stakeholders.
- Adhere to Cognizant's corporate processes, including timesheet reporting, mandatory training, compliance processes, performance documentation, goal setting, etc.
- Actively pursue learning objectives, enrol in training and courses, and complete them within or outside of working hours as required.
- Is eager to broaden their knowledge base and receive cross-training to assist other teams within the department.
- Can adapt to a flexible work schedule, which may include 24x5, 24x7 shifts, regular business hours, or occasional weekend and evening work.
- Is driven towards their career development and ready to go above and beyond for personal growth and Cognizant's success.
- Thrives in a team environment and is keen on promoting team-building activities.
- Relevant experience in Control-M Monitoring and Scheduling within both Distributed Systems and Mainframe environments, including JCL handling.
- Familiarity with ITIL concepts for Incident and Problem management processes.
- Excellent technical and interpersonal skills, with the ability to effectively manage and resolve incidents in a complex, multi-tiered environment.
- Previous experience in a support role, preferably within the banking sector or a related industry.
- Superior written and oral English communication skills, with the capacity to professionally represent Cognizant before clients and stakeholders.
- Demonstrated ability to multitask, coordinating various tasks and problem resolution efforts within a shift-based working schedule.
- High level of adaptability and flexibility, essential for providing rotational shifts and 24x7 support.
- 2-5 years experience in similar system controlling positions, preferably within the banking sector or a related field, including knowledge in the following technologies:
- Storage Management
- ServiceNow
- Experience working with Microsoft 365.
- ITIL Certification.
- Experience with SQL and Shell Scripting.
- Experience with automation tools such as Ayehu, Ansible, Automation Anywhere, Splunk Phantom, or similar tools.
- Advanced technical skills, such as proficiency in additional programming languages or software tools.
- Degree in Information Technology, Computer Sciences or equivalent.
!*!Location: Zurich, Switzerland
Hybrid
Full time
Permanent role
Job Summary
We are looking for motivated and enthusiastic candidates to work in weekly rotative shifts as a Batch Operator within one of our main clients and support the team as a specialist able to support the Batch Production, Testing and Scheduling Teams, on a 24*7 basis.
What We Offer
Responsibilities
Ideal Candidate
Skills & Experience
Must haves:
Nice to have:
Qualification & Certificates:
Are you interested to be part of this project? Then please share your CV in English to Olga: Olga.Tsokh@cognizant.com
Who are we?
Cognizant (CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our industry-based, consultative approach helps many of the best-known organizations in every industry and geography envision, build and run more innovative, efficient businesses.
We engineer modern businesses to improve everyday life.
- A vibrant work environment with a chance to be part of a key project for a major banking client.
About the company
Cognizant is a multinational technology company that provides business consulting, information technology and outsourcing services.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.