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Job Description
- Req#: 21851
- Identify opportunities for additional property association maintenance work and build new relationship with customers.
- Communicate vital maintenance information as it relates to property association managers and other customers.
- Utilize technology provided including software, mobile devices, email and other resources.
- Serve as in-office assistance for the maintenance & construction field technicians.
- Administer the collection and compilation of work order information for billing.
- Scheduling, dispatching, processing & tracking the completion of property association work orders.
- Schedule special construction & maintenance projects.
- Answer and be conversant in maintenance items related to customer service calls, reviewing work papers, scheduling work orders and general support of a field service team.
- Proficient in helping create cost proposals for maintenance and construction projects.
- Other duties as assigned.
- Associates Degree Preferred.
- 2+ years of maintenance coordination experience, scheduling, dispatching, estimating, customer service, and clerical experience.
- Excellent communication skills, written and spoken.
- Customer service focused and team oriented.
- Self-motivated, proactive, takes the initiative, with strong follow-up skills.
- Project management, time management, and time critical prioritization skills.
About the company
America's largest homeowners association (HOA) management company that specializes in nationwide property management and community management with a full suite of management, maintenance and real estate services for most any community.
Description
The Maintenance Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing. Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role for the Maintenance Manager with various projects.
Duties include but are not limited to:
Qualifications
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