• Job Description

  Req#: R0013497

  Salary: £37,230 to £46,727 per annum

  Hours: 36 per week

  Contract Type: Permanent

  We are recruiting for Maintenance Surveyors based at our Stevenage office and covering the local region.

  The Repairs & Maintenance Team oversee the delivery of our in-house and external repair service, ensuring providers deliver the service to Clarion’s customer standards and operate within the agreed price per property or price per void cost model. The team manages the complex repair programme, ensuring environmental health notices and legal disrepair cases are well managed to conclusion, and the business risks are minimised.

  We’re looking for a Maintenance Surveyor to carry out pre & post-inspection and create reports for responsive repairs, void works and cyclical repairs. You’ll be the face of Clarion for our customers, delivering the highest levels of customer satisfaction and managing the performance and progress of our Contractors ensuring that quality works are delivered on time, with minimal defects, to a regional budget of £16m, all within relevant statutory regulations and compliance.

  We’ll look to you to deliver a professional surveying service including overseeing major and complex disrepair works, responsive repairs, voids and aids & adaptations, carrying out diagnostic inspections, surveys & technical reports and providing accurate technical advice with competent and thorough surveys.

  You’ll identify and manage insurance claims including property inspections and managing decants, liaising with loss adjusters and the insurance team, and you’ll be the technical lead during the handover of any new developments.

  Other responsibilities include:

  Effective and efficient control budgetary spend of approx. £2m

  • Review invoices and requests for payment from contractors, challenging and resolving submissions
  • Deliver and effectively manage legal disrepair claims and Environmental Health Orders and provide detailed reports
  • Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service
  • Management and coordination of empty properties to ensure minimal rental loss and maximum return.

  You’ll hold a recognised qualification in a property related discipline such as a Diploma in Surveying, Property and Maintenance Level 3, or a degree level qualification and ideally be a member of a relevant professional body such as RICS or CIOB. You’ll need a good knowledge of the Social Housing Sector and awareness of its regulations and a demonstrable knowledge of building construction, building and regulatory standards, planning regulations, health & safety and other legislation relevant to asset management.

  We’re seeking a surveyor with experience of financial management and controls within a contractor management and day to day repairs delivery, and knowledge of effective professional surveying service.

  If you have excellent communications skills, and are capable of liaising with residents, contractors and other stakeholders, we very much look forward to hearing from you.

  What you can expect from us:

  Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

  As standard we offer:-

  • Competitive salaries that are benchmarked regularly against current market rates
  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
  • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
  • Matched pension contributions of up to 7.5% of your salary with generous life assurance
  • Flexible and agile working for the majority of our employees.

  Other perks:

  • Company Bonus Scheme
  • Eye care vouchers
  • Holiday trading scheme allowing you to buy and sell leave
  • Free counselling and legal advice scheme for you and your family
  • Interest free loans for season ticket and study leave

  Closing Date: Monday 15th January 2024 at midnight.

  For further details on this vacancy and to download the role profile Maintenance Surveyor please visit our website or click ‘apply’.

  Applicants must have a driving licence and be able to travel across regions as required.

  You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

  Diversity and Inclusion

  We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

  We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

• About the company

  Clarion Housing Group is the largest housing association in the United Kingdom with 125,000 properties across more than 170 local authorities.

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