Location:

Repwest Insurance, a subsidiary of U-Haul Holding Company, is seeking an experienced adjuster to work in the Major Case Unit. Under the direction of the Major Case Unit Manager, you will be responsible for managing a desk of all claims that are taken over by MCU for affirmative litigation. Must have excellent verbal and written communication skills and be well organized.

This position is an in-office position located at our corporate campus in Phoenix, AZ.

Duties involve but are not limited to:

• Reviewing files referred to the Major Case Unit (MCU) for potential dec action

• Determining what is needed to move forward with successful dec action

• Adjusting reserves as needed

• Assigning file to our MCU defense attorneys

• Ensuring adjuster follows up for dec action draft (3 weeks from assignment)

• Reviewing and editing dec action drafts

• Ensuring adjuster secures file stamped dec action

• Noting service updates and seeing that defaults filed when ripe

• Strategy calls with management, defense counsel, & U-Haul Legal as needed

• Negotiate settlements when necessary

• Ensure post default final judgment denials are sent to the appropriate parties

Assisting when necessary with:

• Reviewing/Analyzing all new correspondence received to file

• Sending monthly status letters to involved parties

• Manage phone calls and e-mails in a fast-paced environment

• Acknowledge incoming suits/notifying supervisor & U-Haul Legal

• Acknowledge LOR's & demands timely

• Update files from monthly status reports received from Defense Counsel

• Have the ability to prepare formal denial letters regarding coverage

• Settling 1st & 3rd party claims using evident fraud as needed

• Work closely with U-Haul Legal & MCU Defense Counsel

• Work closely with FBI & NICB on their investigations

• 2 years of handling bodily injury claims

• Litigation knowledge/experience a plus

• SIU knowledge/experience a plus

U-Haul/Repwest offers:

• Full Medical coverage

• Prescription Plans

• Dental & Vision Plans

• Registered Dietitian Program

• Gym Reimbursement Program

• Weight Watchers

• Virtual Doctor’s Visits

• Career stability

• Opportunities for advancement

• Valuable on-the-job training

• Tuition Reimbursement program

• Free online courses for personal and professional development at U-Haul University

• Business and travel insurance

• You Matter Employee Assistance Program

• Paid holidays, vacation and sick days

• Employee Stock Ownership Plan (ESOP)

• 401 (k) Savings Plan

• Life Insurance

• Critical Illness/Group Accident

• 24-hour physician available for kids

• Subsidized gym/membership

• Metlaw Legal Program

• Metlife auto and home insurance

• Mindset App Program

• Discounts on Cell Phone plans, hotels and more

• Lifelock Identity Theft

• Savvy consumer wellness programs-from health care tips to financial wellness

• Dave Ramsey’s SmartDollar Program

• U-Haul Federal Credit Union

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.