Huron
Managed Services Oracle Cloud GL/AP/AR/CM - Sr. Associate - Remote, (US OR Canda)
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Job Description
- Req#: JR-0011742
Employer Industry: Global Consultancy
Why consider this job opportunity:
- Salary up to $140,000
- Opportunity to participate in the employer’s annual incentive compensation program
- Comprehensive benefits package including medical, dental, and vision coverage
- Strong potential for career advancement and growth within the managed services department
- Collaborative team environment focused on delivering high-quality service
- Chance to work with cutting-edge Oracle ERP technology and industry trends
What to Expect (Job Responsibilities):
- Assist in the daily operations of managed services, ensuring timely resolution of client issues
- Provide support to the Oracle ERP managed services team, including troubleshooting and problem resolution
- Maintain strong relationships with clients, understanding their needs and ensuring satisfaction
- Monitor service performance metrics and assist in implementing strategies for continuous improvement
- Prepare and present regular reports on service performance and client satisfaction to senior team members
What is Required (Qualifications):
- Proven expertise and hands-on experience with incidents and service requests related to General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), or Content Management (CM)
- Bachelor’s degree in Information Technology, Business Administration, or a related field
- Minimum of 4 years of experience in Oracle services or similar roles
- Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support)
- Strong problem-solving and analytical skills
How to Stand Out (Preferred Qualifications):
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Strong organizational and time management skills
- Customer-focused mindset with a commitment to delivering high-quality service
- Knowledge of ITIL or other service management frameworks
#GlobalConsultancy #OracleERP #CareerOpportunity #CompetitivePay #TeamEnvironmentAbout the company
Huron Consulting Group, commonly known as Huron, is a management consulting firm offering services to the Healthcare, Life Sciences, Commercial, and Higher Education industries.
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