Sutter Health

Manager, Academic Affairs - Operations


Pay73.69 - 110.54 / hour
LocationSacramento/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-66014

      We are so glad you are interested in joining Sutter Health!

      Organization:

      SHSO-Sutter Health System Office-Bay

      Position Overview:

      Oversees Graduate Medical Education staff to achieve seamless management and execution of residency and fellowship programs. Provides oversight and monitors new ACGME-accredited program development and planning to ensure that best practices are being followed. Develops and manages relationships with Program Directors, GME administrative leadership and the GME Institutional Office. Maintains a high level of professional expertise through familiarity with ACGME, NRMP, FREIDA, CMS GME guidelines, and on-going education on relevant regulations and networking with other GME experts.

      JOB ACCOUNTABILITIES
      Operations

      Serves as the lead technical expert on the ACGME Accreditation Data System
      (ADS), the Residency Management Suites, and provides counsel to programs
      on required ADS filings and submissions
      Helps develop GME institutional policies and procedures, and provides
      oversight to ensure adherence to policies across all ACGME -accredited
      programs

      Supports the Graduate Medical Education Institutional Office operations
      Helps coordinate education and training for physician Program Directors,
      faculty, resident physicians, and GME personnel
      In partnership with local GME administrative leaders, helps collect data
      needed for ACGME, CMS and grant reporting (e.g. IRIS, APE, AIR, etc.)

      Collaborates with Program Directors and local GME administrative leaders on
      ensuring compliance with ACGME requirements

      Manages institutional oversight for the Visiting Student Learning
      Opportunities (VSLO) program

      Proactively collaborates with other Sutter Health affiliates on GME program
      planning and development and leverages systemwide tools and services
      (compliance, legal review, privacy)

      Takes a strategic and tactical approach in identifying best practices and
      standardizing workflows/processes and developing plans of action to
      implement changes

      Makes rounds with staff, Program Directors, and GME leadership to listen to
      concerns/issues and ensure staff have appropriate tools and resources

      Provides guidance and direct intervention in resolving challenging or
      complex situations

      Develops, implements, and/or ensures corrective action plans are
      implemented to address or minimize operational risk

      Helps coordinate and maintain GME Contract Request Forms (CRFs) and
      manages all contracts related to GME

      Maintains and coordinates all areas related to affiliation agreements and
      program letters of agreement

      Counsels programs on ACGME required Program Letters of Agreements
      (PLAs) between programs and participating sites; reviews and ensures all
      PLAs meet ACGME requirements and institutional policies and procedures

      Assists with institutional orientation for new residents and fellows,
      institutional Patient Safety Orientations, and ACGME program site visits and

      Clinical Learning Environment Review (CLER) site visits

      Maintains accurate, up-to-date program data on the following systems:
      ACGME ADS, FREIDA, GME Track, and other systems/databases, external
      and internal

      Oversees ACGME ADS system for the Institution and provides technical
      assistance to programs completing program and resident submissions and
      updates pursuant to ACGME requirements

      Maintains and updates ACGME institutional and programmatic documents
      ensuring compliance and the achievement of continued accreditation

      Maintains records of all accreditation communications and actions

      Provides counsel to programs and assures program compliance with ACGME
      annual ADS updates, ACGME resident and faculty surveys, and Annual

      Program Evaluations (APEs) by required deadlines utilizing New Innovations

      Analyzes and compiles institutional and program statistical data for the

      Annual Institutional Review (AIR) utilizing New Innovations

      Manages the monthly GMEC agenda and meetings, ensuring coverage of all
      GMEC responsibilities, pursuant to ACGME requirements and institutional
      policies and procedures

      Helps support and manage all GMEC sub-committees

      Maintains accurate and complete meeting minutes with annotations
      referencing specific ACGME institutional requirements for GMEC and GMEC
      sub-committees

      Oversees the administrative processes and provides counsel to faculty and
      staff related to GMEC responsibilities including new program requests,
      changes in resident/fellow complement, program structure/duration, new
      program directors, and participating sites, pursuant to ACGME requirements
      and institutional policies and procedures

      Ensures complete and accurate GMEC membership


      Strategy/Planning

      Works with the Sr. Director, Academic Affairs to support and execute the
      strategy and priorities for Graduate Medical Education across the system

      Researches and maintains high level of professional expertise with latest
      trends and new regulations impacting Graduate Medical Education; and
      educates staff and providers on new information or regulations

      Leads departmental goal setting process and provides roadmap for
      accomplishing goals

      Monitors progress of departmental goals, developing action plans to address
      issues and challenges

      Communicates affiliate, operating unit and system goals to staff, helping
      staff understand impact on operations and resources

      Develops plan of action to address current and future resource needs in
      order to meet service and/or operational demands and objectives

      Develops metrics and methods for measuring outcomes against relevant
      internal and external benchmarks

      Prepares reports and/or analyses, identifying operational trends and
      recurrent issues, and recommends and implements course of action


      Financial Management

      Supports hospital GME leadership in monitoring programmatic financial
      performance impacted by resident rotational schedules

      Supports GME Institutional Office in establishing operational budget to
      achieve financial targets

      Monitors department productivity, ensuring operational challenges are
      addressed timely

      Reviews and approves employee expense reimbursements, and billing
      statements from vendors according to established protocol

      Supports local hospital and GME leadership to accurately document IRP and
      track all the details of a trainees medical school and GME training history
      centrally

      Provides support to the hospital and GME leadership on collecting Intern and

      Resident Information System (IRIS) data for cost reporting

      Provides monthly IRIS reports to GME institutional leadership and hospital
      leadership tracking programs’ performance

      Partners with the reimbursement office to prepare and collect programmatic
      GME data needed for hospital CMS cost reporting


      People

      Provides and fosters an inclusive work environment that encourages staff
      engagement and collaboration, establishing a culture of teamwork

      Supervises assigned staff, makes hiring and termination decisions, and
      reviews and approves timekeeping records

      Establishes expectations with all direct reports, holds individuals and work
      teams accountable, and ensures job descriptions accurately reflect job
      responsibilities and expectations

      Evaluates staff performance and makes/recommends associated merit
      increase

      Provides constructive feedback, coaching and counseling

      Implements disciplinary actions and/or performance improvement plans to
      achieve desired performance – may work with leadership when major
      disciplinary action is necessary or in consultation with Human Resources

      Provides opportunities for career development, role expansion, and cross-
      training

      Monitors department training and orientation plans, ensuring staff meets
      competency requirements and participates in appropriate education and
      training programs

      Responds timely to alleged violations of policies, procedures, regulations and
      standards of conduct by evaluating or initiating investigative procedures –
      may consult with Human Resources or Compliance to determine appropriate
      course of action

      Ensures staff maintains current and appropriate professional credentials

      Job Description:

      This is an onsite role and candidate can work in Bay Area or Sacramento.

      EDUCATION
      Equivalent experience will be accepted in lieu of the required degree or diploma.

      • Bachelor's: Business Administration, Healthcare, Research Administration, Science or related field or equivalent education/experience


      PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

      • 8 years experience in clinical/basic research and with medical center procedures.
      • 8 years management, supervisory or team lead experience.


      SKILLS AND KNOWLEDGE

      • Demonstrated knowledge of clinical research concepts, good clinical practices and regulatory compliance.
      • Proficient with Microsoft Word, PowerPoint and Excel.
      • Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
      • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
      • Verbal and written communication, and interpersonal skills.
      • Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
      • Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.

      Job Shift:

      Days

      Schedule:

      Full Time

      Shift Hours:

      8

      Days of the Week:

      Friday, Monday, Thursday, Tuesday, Wednesday

      Weekend Requirements:

      None

      Benefits:

      Yes

      Unions:

      No

      Position Status:

      Exempt

      Weekly Hours:

      40

      Employee Status:

      Regular

      Number of Openings:

      1

      Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

      Pay Range is $73.69 to $110.54 / hour. Sacramento Valley Pay Range is $62.95 to $94.42 / hour.

      The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

  • About the company

      Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.

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