• Job Description

  Req#: 24009424

  The Accounts Receivable Manager will be responsible for all facets of growing and maintaining a high performing team to ensure complete review of outstanding accounts receivable. The primary objective of this role is to ensure the operational collection of accounts receivables and ensure timely collection of claim payments. Other responsibilities include:

  • Establishing and implementing policies and standard operating procedures while implementing internal controls and process efficiencies to improve team productivity

  • Implement, design, and maintain internal controls related to contract reviews, billing processes, credit and collection efforts and account reconciliations

  • Ensure transactions associated with collections and cash posting processes are accurately recorded and receivable accounts are reconciled timely

  • Develop KPI’s and metrics for trend analysis affecting accounts receivables and collection of aged claims

  • Manage month-end processes and collaborate with other internal support teams increase operational efficiency

  • Apply industry-standard problem-solving skills to different accounts receivable challenges

  • Provides supports to supervisor and SME’s by identifying potential optimization within the team, and ensuring proper training is being provided

  • Maintaining written and oral communication with internal stakeholders regarding updates and team productivity progression

  • Carry out performance evaluation of personnel and recommend appropriate actions

  Requirements:

  • High School Degree required. Bachelor’s degree in healthcare administration, finance, accounting or business preferred

  • 3-5 years of experience in Revenue Cycle Management (RCM)

  • 5 years of experience managing a team

  • Candidate must have in-depth knowledge of accounts receivable and related functions

  • Extensive knowledge and experience in revenue cycle, payment posting, recoupment, medical billing, and third party administrators billing guidelines

  • Highly oriented to detail, planning and organizing skills

  • Ability to work independently in a fast-paced environment

  • Comfort with ambiguity and ability to make progress with imperfect information

  • Timekeeping and human resource system experience (i.e. Workday)

  • Proficient in Microsoft Office Products (Word, Outlook, Excel, PowerPoint etc.)

  • Exceptional reconciliation and analytic skills

  • A high level of accuracy and attention to detail and have a dedicated approach to work

  
  

  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

  For this position, we anticipate offering an annual salary of 83,000 - 138,400 USD / yearly, depending on relevant factors, including experience and geographic location.

  This role is also anticipated to be eligible to participate in an annual bonus plan.

  We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

  About Evernorth Health Services

  Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

  The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

• About the company

  Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.

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