• Job Description

  Req#: JR-5084

  Job Posting Title

  Manager, ATS Learning Policy and Quality

  Job Category

  Learning & Development

  Language Requirements

  Bilingual / Bilingue

  In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

  Flexible Work Agreement Type

  Posting End Date

  2023-11-08

  Job Grade

  L1 Zone B

  Pay Range

  Commensurate with Experience / Selon l’expérience

  Job Summary

  The Manager, Air Traffic Services (ATS) Learning Policy and Quality is primarily responsible for the development and oversight of the ATS Learning policy framework and ensuring regulatory compliance through auditing. The role also responsible for integrating quality assurance and alignment to the NC-QMS Program while focusing on the effectiveness of internal processes and continuous improvement.

  Job Description

  What NAV CANADA offers you:

  • Challenging, team-oriented work environment
  • Competitive compensation and flexible benefits
  • Defined benefit pension plan
  • Opportunities for growth and development
  • Flexible work arrangements
  • Diverse and inclusive workforce

  In this role you will:

  • Develops, implements, and evaluates ATS Learning policies , through stakeholder collaboration, feedback, and engagement.
  • Analyzes performance and effectiveness of ATS Learning policy, integrated Quality Assurance, and compliance processes.
  • Conducts training reviews related to student progression to ensure compliance with ATS Learning policy.
  • Develops and maintains ATS Learning Audit Framework, processes and tools.
  • Conducts audits to evaluate compliance with internal and external regulatory standards.
  • Identifies trends and non-conformities through audit activities and recommends, monitors and reports on corrective actions and mitigations.
  • Reports on compliance audit, corrective action and process improvement trends and performance.

  What you bring:

  • Post secondary Education with specific knowledge in the areas of Adult Education, Psychology, and/or compliance auditing.
  • 3 years supervisory or management experience, an asset.
  • Experience in project management.
  • Experience developing business relationships with internal and external clients
  • Experience in developing and implementing new working tools or technology.
  • Proficiency in Microsoft Office tools including; MS Excel, MS PowerPoint and MS Word

  How others describe you:

  • Ability to lead, motivate and coach to positively influence culture and employee engagement
  • Ability to facilitate collaboration with internal and external groups
  • Strong written and verbal communication skills
  • Ability to effectively manage projects and create a methodology for organizational and training initiatives
  • Ability in analyzing or auditing related to ensuring compliance
  • Ability dealing with highly sensitive and confidential information
  • Ability in managing corporate culture change

  Working Conditions:

  • This position is eligible for a flexible work arrangement.
  • Occasional travel required

  NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

  Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

  The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

  At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA’s Drug and Alcohol policy.

  We thank all applicants for their interest; only those selected for an interview will be contacted.

• About the company

  Nav Canada is a privately run, not-for-profit corporation that owns and operates Canada's civil air navigation system.

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