Infosys

Manager - Client Services


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 127925BR

      Job Description

      Director - Life Insurance and Annuities
      Manager - Client Services
      Hybrid model - option to work from home when not on client site.
      Business travel required both domestic and international.


      Infosys McCamish Systems is a growing and thriving fully owned subsidiary of Infosys BPM Ltd in Atlanta where we are looking for a Director of Life Insurance and Annuities client accounts to manage and expand a select number of clients in the U.S and Canada .The person filling this role will build an account plan and be responsible for business development, growth, and expansion of the Infosys McCamish brand based on the account plan.

      Job Responsibilities:

      • Business development with expectation to utilize existing contacts to introduce Infosys McCamish across assigned accounts and new accounts in Life, Annuity and Retirement vertical.
      • Manage existing business and own the opportunity management cycle: Prospect-Evaluate-Propose-Close.
      • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
      • Provide client introductions, provide customer maps and organization charts in support of the account plan.
      • Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account.
      • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.


      Qualifications:
      Basic:

      • Minimum of a bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
      • At least 11 years of experience related to the job description.


      Preferred:
      • Previous experience as a Director of Business Development in a rapidly growing client relationship.
      • Insurance industry knowledge – Life Insurance and Annuities. Highly preferred.
      • Retirement industry knowledge-non-qualified deferred compensation
      • Effective & Structured Communication Skills
      • Conflict Resolution/ Consensus Building skills
      • Problem Solving Skills, Negotiation Skills
      • Commercial acumen
      • Leadership & Networking Skills
      • Client Interfacing/Sales/Solution Design
      • Global Delivery Model experience.
      • Experience managing and communicating with large international teams.


      Note:
      Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
      The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.


      Work Model
      This role is client facing with the option to work from home when not at a client site. This role will require business travel domestically and internationally.

      About Us

      Infosys McCamish Systems,(https://www.infosysbpm.com/mccamish.html.) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. (https://www.infosysbpm.com/) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish’s many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA .

      EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality

      Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.


      Country

      USA

      State / Region / Province

      Anywhere in the US and/or Remote, Georgia

      Work Location

      Anywhere in the US and/or Remote

      Interest Group

      Infosys McCamish

      Domain

      Customer Service, Insurance

      Company

      Infosys McCamish

      Role Designation

      2817BMCS Manager - Client Services

  • About the company

      Infosys Limited is an Indian multinational technology company that provides business consulting, information technology and outsourcing services.

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