Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

· Medical, Dental and Vision plans that include no-cost and low-cost plan options

· Immediate 401(k) matching and vesting

· Vehicle purchase and lease discounts plus monthly vehicle allowances

· Paid Volunteer Time Off with company donation to a charity of your choice

· Tuition reimbursement

What to Expect

The Manager, CVF Servicing and Fleet Management is responsible for leading and championing the Mobility portfolio (commercial vehicles, class-8 trucks, trailers, fueling and charging equipment, robotics, and other Hyundai Motor Group products) for servicing, collections and remarketing teams responsible for the Commercial Vehicle and Equipment Financing (Mobility) customers and assets. This role will lead the FaaS (Fleet as a Service) program development and execution. In addition, this role will support the growth in HCA’s portfolio of Mobility customers by overseeing existing system enhancements, process improvements, and leading the servicing, collections and remarketing aspect of the new Mobility system implementation.

What You Will Do

1. Mobility Portfolio Oversight

· Lead development and expansion of servicing, collections and remarketing for Commercial vehicle and Equipment Financing and Fleet-as-a-Service.

· Champion Operations teams to maintain positive customer relationships and portfolio rapid growth.

· Provide accurate reporting on the KPIs and teams’ performance.

2. System and Process Enhancements

· Lead the Mobility system implementation for servicing, collections, and remarketing business.

· Enhance existing systems and processes to meet and support the Commercial Vehicle and Equipment Financing customers including

o consolidated billing o payment posting o incoming/outbound calls

o customer due date changes

o online billing

o repo and charge off accounts

o skip tracing on delinquent accounts

o extension agreements

o titling and remarketing activities

3. Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.

What You Will Bring

· Minimum 5-7 years progressive commercial financing operations experience, including Commercial Vehicle and Equipment Financing.

· Minimum 2 years supervisory experience.

· Truck and trailer financing background a plus.

· Daybreak and/or ALFA knowledge a plus.

· Bachelor’s degree required.

· Thorough knowledge of compliance laws related to commercial vehicle and equipment lending, contracting, funding, servicing, collections and remarketing.

· Thorough knowledge with commercial fleet servicing.

· Knowledge of commercial vehicle and equipment financing ecosystem, including titling, UCC, repossession, telematics, etc.

· Self-starter with excellent time management skills, ability to manage multiple tasks effectively • Strong communication skills – verbal and written.

· Relationship building skills with both internal and external customers.

· Ability to lead, motivate and develop direct reports.

· Intermediate to advanced user experience with Excel, Word, and Outlook.

Work Environment

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”).

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .