Are you a financial operations professional who excels at leading teams, improving processes, and keeping systems running smoothly? Do you have a passion for problem-solving, providing excellent service, and bringing clarity to complex financial operations? If so, we invite you to apply for the Manager, Financial Operations role.

In this key leadership position, you will oversee our Shared Services team—driving the success of accounts payable (AP), accounts receivable (AR), and Shine Retail operations—while ensuring compliance, accuracy, and timely service delivery. You'll work closely with the Director of Financial Operations and collaborate with cross-functional teams to support the company's mission through effective financial systems, strong vendor partnerships, and smart operational strategies.

Join a mission-driven organization where your leadership will directly support the services that help children, families, and communities shine.

Key Responsibilities:

• Lead and manage the Shared Services financial operations team, ensuring smooth execution of AP, AR, and Shine Retail functions.

• Oversee the full lifecycle of vendor payments, expense reports, purchase requisitions, and accounts reconciliation.

• Manage monthly AP closing processes, including accrual entries, vendor statement reconciliation, and annual 1099 preparation.

• Maintain accurate AR records, monitor aging balances, and support client billing, collections, and contract reporting.

• Provide detailed reporting for government contracts and Shine Products, ensuring accuracy and compliance.

• Support system implementation and process improvements, recommending and executing enhancements to financial systems and workflows.

• Serve as the primary liaison with third-party vendors and internal teams to troubleshoot issues and build solutions.

• Provide financial systems training and support to users across the organization.

• Lead and develop a team of two full-time employees, plus temporary staff as needed—providing coaching, guidance, and performance management.

What You Bring:

• Associate’s degree (preferably in Accounting) or 3–5 years of related experience in Accounts Payable or General Accounting.

• Experience managing financial operations in a multi-site, multi-contract environment.

• Familiarity with invoice allocation principles and vendor maintenance.

• Management experience preferred, with demonstrated success in leading and developing others.

• Strong proficiency in financial systems such as AvidXchange, Certify, Emburse, Netsuite, and Google Suite.

• Excellent organizational skills, attention to detail, and the ability to meet deadlines in a fast-paced environment.

• A continuous improvement mindset with the ability to identify solutions and drive change.

• Strong communication skills and the ability to collaborate effectively with people from diverse backgrounds.

When/Where/How Much?

When: May 2025

Where: Remote

How Much: Up to $95,000

We are an equal opportunity employer, committed to creating a diverse and healthy workplace.