• Job Description

  Req#: 5281

  Description

  The purpose of this role is to manage the end-to-end operations of both mailroom and document imaging functions, leading a team to ensure timely, accurate, and compliant handling of physical and electronic documents. This position supports organizational efficiency by optimizing mail processing, document storage, and retrieval systems while maintaining regulatory compliance and service standards.

  • Position Location: This is a hybrid role working partially in-office and partially from home.

  What you do:

  • Oversee the day-to-day operations of the mail, including sorting, opening, delivering, and preparing mail and packages.
  • Ensure compliance with all United States Postal Service regulations and guidelines as well as maintaining records of all mail and package movement, postage costs and other relevant data.
  • Identify and implement process improvements to optimize mailroom efficiency and accuracy.
  • Coordinate all mailings with each business area, document management team and external mailing contractor.
  • Oversee the day-to-day operations of image operations, including scanning, classifying indexing, and ensuring service level agreements are met.
  • Mange the capturing, storing, and managing of electronic documents, ensuring efficient access, security, and compliance for the organization.
  • Establish and maintain an efficient document control system, including organizing, categorizing, and indexing both physical and electronic documents.
  • Maintain and troubleshoot imaging equipment to ensure optimal performance.
  • Conduct needs assessments to identify document management requirements of departments and end users.
  • Implement electronic document processing, retrieval, and distribution systems in collaboration with the IT document management team

  What you bring:

  • Bachelor’s Degree or equivalent experience is required.
  • 4-7 years of related experience required.
  • 2-4 years of supervisory experience is required.

  What we offer:

  A meaningful mission. Great benefits. A vibrant culture

  Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

  At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:

  Ameritas Benefits

  For your money:

  • 401(k) Retirement Plan with company match and quarterly contribution
  • Tuition Reimbursement and Assistance
  • Incentive Program Bonuses
  • Competitive Pay

  For your time:

  • Flexible Hybrid work
  • Thrive Days - Personal time off
  • Paid time off (PTO)

  For your health and well-being:

  • Health Benefits: Medical, Dental, Vision
  • Health Savings Account (HSA) with employer contribution
  • Well-being programs with financial rewards
  • Employee assistance program (EAP)

  For your professional growth :

  • Professional development programs
  • Leadership development programs
  • Employee resource groups
  • StrengthsFinder Program

  For your community:

  • Matching donations program
  • Paid volunteer time– 8 hours per month

  For your family:

  • Generous paid maternity leave and paternity leave
  • Fertility, surrogacy and adoption assistance
  • Backup child, elder and pet care support

  An Equal Opportunity Employer

  Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

• About the company

  Ameritas Life Insurance Corp. is a mutual insurance company.

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