• Job Description

  Req#: R-176741

  Career Category

  Marketing

  Job Description

  HOW MIGHT YOU DEFY IMAGINATION?

  If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

  Manager, Content Strategy & Operations

  Live

  What you will do

  Let’s do this. Let’s change the world! CoLAB is an Amgen internal content creation team that provides the infrastructure for Amgen marketers to use vetted external creative freelancers.

  The Manager of Content Strategy & Operations resides within Amgen’s Global Commercial Capabilities (GCC) organization.

  The Manager of Content Strategy & Operations will be responsible for ensuring the operational excellence of CoLAB among team members, internal sponsors, and external creative partners. They will plan, track and report defined Key Performance Indicators (KPI’s) to measure executional success, improve and enhance operational effectiveness and identify and drive efficiencies in current and future content delivery processes. They will be a significant contributor to the growth strategy and execution of CoLAB’s continued expansion, as this capability is scaled to optimize global business impact. This role will also play a key role in developing, maintaining, and communicating the internal promotional strategy for the CoLAB capability. The Content Strategy & Operations Manager will serve as primary point of collaboration within the CoLAB Team, with success achieved through close collaboration with the immediate CoLAB team and the broader Content team.

  This position reports to the Senior Manager of Content Strategy & Operations - CoLAB Team Lead.

  Responsibilities

  • In collaboration with the Senior Manager, manage day to day operations to ensure timely, accurate and exceptional delivery of assignments.
  • Establish collaborative working relationships with designers, marketers, and CoLAB Content Producers.
  • Support CoLAB project execution in collaboration with Content Producers on an ad hoc basis, including managing communication and financial processes with internal stakeholders and external partners.
  • In partnership with manager, supporting functions and business teams, identify and execute on growth opportunities that drive efficiency and operational excellence.
  • Track and report to identify and drive areas for improvement and efficiencies.
  • Consult with CoLAB Lead to develop executive communications highlighting CoLAB performance, strategic plans, and growth opportunities.
  • Develop and communicate promotional materials for the CoLAB capability to support its growth and impact for brands and internal partners.
  • Be proactive in bringing forth ideas to improve external and internal processes and standardization.
  • Collaborate with other teams, such as Web, Global Service Center, Agency Operations, and broader Global Marketing Capabilities organization to ensure that the CoLAB capability is aligned with overall business objectives.

  Win

  What we expect of you

  We are all different, yet we all use our unique contributions to serve patients. The Content Strategy and Operations professional we seek is a leader with these qualifications:

  Basic Qualifications

  Doctorate Degree

  Or

  Master’s Degree and 2 years of experience in content creation, content operations, and/or project management.

  Or

  Bachelor’s Degree and 4 years of experience in content creation, content operations, and/or project management.

  Or

  Asociate's Degree and 8 years of experience in content creation, content operations, and/or project management.

  Or

  High School Diploma / GED and 10 years of experience in content creation, content operations, and/or project management.

  Preferred Qualifications

  • Collaboration and influencing skills with a demonstrated ability to achieve goals and results in a highly matrixed environment
  • Ability to effectively present ideas and document complex concepts and processes in both written and oral communication
  • Experience and strong acumen in planning processes, including the use and application of current tools and frameworks
  • Established performance record with clear outcomes achieved
  • Exceptional project and time management skills
  • Very strong cross-functional collaboration skills
  • Excellent written, verbal and communication and presentation skills
  • Impeccable ethics and integrity and comfort operating in a highly regulated environment.

  Thrive

  What you can expect of us

  As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

  Apply now

  for a career that defies imagination

  In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

  careers.amgen.com

  Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

  Equal Opportunity Statement

  Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

  We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

  .

  Salary Range

  95,623.00 USD - 127,926.00 USD

• About the company

  Amgen is one of the world’s leading biotechnology companies. Amgen is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

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