Responsibilities

H-E-B Digital is seeking new team members (Partners)! Since our inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital! We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team.

Our Partners thrive The H-E-B Way. In the Manager of Core Systems Engineering role, that means you have a...

HEART FOR PEOPLE... you have a passion for mentorship and guidance, and love for the direct person-to-person interactions that create strong bonds between teams HEAD FOR BUSINESS... you have an ownership mentality and a consistent track record of timely delivery of high-quality software PASSION FOR RESULTS... the ability to guide the discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions

Overview

The Core Systems Engineering team is seeking an experienced, savvy Systems Engineering Manager that has a software development mindset to help drive and mature Infrastructure as Code enablement. We are looking for a driven leader to help build out tooling and applications to promote self-service, automation, and code-first approaches to improve the day-to-day work of partners.

As a manager you'll raise up your team, helping develop individual careers and achieving goals, addressing common team problems, coaching, and mentoring the engineers. You'll work closely with stakeholders from product and design, and other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. You'll provide leadership across all aspects of Agile delivery to maintain high standards for people, process, and technology.

Who you are

• You have 4+ years of experience working in a Software Engineering organization
• You have 2-5 years of experience managing high-output engineers
• Proven track record in leading a team to ship features, products, and services
• With a background in infrastructure engineering, you possess the ability to understand the team’s technical challenges and system architecture
• Experience with IaC tools such as Terraform, Ansible, Puppet, etc.
• You have a strong understanding of Agile development methodologies
• You have a customer mindset and proven experience guiding Engineering teams to deliver products that meet customers where they are
• You have a bias to solve problems with code, ensuring computers do the repeated work and humans do the interesting work
• You proactively communicate information that is timely, accurate, and catered to the audience
• You have a passion for growing others and regularly celebrate success
• You understand that clear is kind and establish fast feedback loops with teammates and peers
• You approach problem-solving holistically and consider solutions through a combination of technology and processes
• You can operate with a Product Owner mentality in delivering and meeting customer satisfaction
• Experience working with cloud technologies (AWS, GCP, Azure) is highly desirable
• Experience practicing Scrum is beneficial
• Experience with compliance standards such as PCI and HIPAA is a plus

What You'll Do (Management, Design & Development)

• Recruit, hire, and directly supervise a high-performing team of engineers
• Coach / mentor others in engineering techniques, processes, and new technologies; enable others to succeed; empower team members to be autonomous, fast, and effective
• Manage all HR responsibilities for your team, including pay planning, promotions, expenses, and leave
• Leads development and implementation of system-wide risk management functions in accordance with compliance frameworks, national standards, and applicable laws (e.g., PCI-DSS, HIPAA, NIST)
• Provides reporting and dashboarding of team metrics, KPIs, performance, and compliance trends
• Support access request and user identity lifecycle management
• Understand and foster the value of radical candor when having 1:1 conversation
• Lead large initiatives within the team, including technical design and delivery of complex features, ensuring the impacts are Fast, Reliable, Observable, Secure and Easy
• Celebrate wins and eliminate blockers, communicating effectively to appropriate stakeholders
• Develop technical roadmaps and lead engineers across one or more squads to deliver initiatives; apply your understanding of fundamentals of the business to ensure technical roadmap aligns with business opportunities
• Recommend improvements to overall application system design, architecture, security, scalability, reliability, and performance
• Identify ways to improve codebases, solutions to complex problems; effectively propose paths forward to drive outcomes
• Recommend changes to processes and tools at the group / department level based on industry standards, patterns, and practices
• Diagnose / troubleshoot extremely complex issues
• Iterate toward a seamless, repeatable onboarding experience for Engineers on your team and beyond
• Drive technical sustainment initiatives across the organization to keep the lights on and systems safe, secure, and updated

What are the Perks?

• A robust Benefits plan with coverage starting Day One
• Dental, vision, life, and other insurance plans; flexible spending accounts; short term / long term disability coverage - Partner Care Team, for any time you have healthcare or coverage questions
• Telehealth offers 24/7 access to board-certified doctors by phone
• Partner Guidance allows free counselor visits
• Funeral leave, jury duty, and military pay (subject to applicable law)
• Maternal / paternal leave for new parents, including adoptions
• 10% off H-E-B brand products in-store and online
• Eligibility to participate in 401(k)
• Opportunity to become a “Partner-Owner” after 12 months

Who We Are

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $40 billion

We hire talented people (116,000+ Partners), and give them autonomy to be creative in how they impact the business

We're a Partner-driven company with a Bold Promise--Because People Matter

We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs

We're a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day

Once eligible, our Partners become Owners in the company. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company

Hiring in Austin or San Antonio locations!

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