Xplor
Manager, Marketing Automation & Client Strategy
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Job Description
- Req#: REF2948Q
Employer Industry: Technology Solutions for Small and Medium-Sized Businesses
Why consider this job opportunity:
- Salary up to $120,000
- Opportunity for discretionary annual bonus
- Fully remote position with flexible working arrangements
- Commitment to diversity and inclusion initiatives
- 12 weeks of gender-neutral paid parental leave for both primary and secondary caregivers
- Access to free mental health support and additional days off for volunteering
What to Expect (Job Responsibilities):
- Lead and manage a team of Marketing Consultants to achieve quarterly targets related to customer conversion, retention, and product adoption
- Foster a collaborative, high-performance team culture focused on continuous improvement and client success
- Develop and enhance the existing Marketing Solutions program to drive business revenue and new customer acquisition
- Advocate for the voice of the customer within the organization to inform product development and improvements
- Manage competing priorities in a fast-paced, dynamic environment
What is Required (Qualifications):
- At least 7+ years of experience in Customer Success, Strategic Marketing, or Account Management, with 4+ years of people management experience
- Strong analytical thinking, problem-solving, communication, and planning skills
- Proven ability to work in a fast-paced, collaborative, self-motivated environment
- Strong understanding of SaaS metrics, including ARR, churn, CSAT, NDR, and expansion numbers
- Exceptional communication and relationship-building skills, both externally and internally
How to Stand Out (Preferred Qualifications):
- Bachelor’s degree in Marketing, Business, or a related field
- Experience in the fitness and wellness industry
- Ability to analyze data and translate insights into actionable strategies
#TechnologySolutions #CustomerSuccess #RemoteWork #DiversityAndInclusion #CareerGrowth
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We are the first global company integrating smart software, seamless payments, and Commerce Accelerating Technologies. We help our customers achieve more growth, faster.
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