Medi Clinic

Patient Admin Manager


PayCompetitive
LocationMediclinic Victoria/Tong
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 45337

      Mediclinic Victoria | Tongaat | South Africa


      Closing date: 09/02/2024
      Number of positions: 1
      Recruiter name: Narisha Sookraj Latchman
      Reference number: 45337
      Workplace Type: On-site
      Permanent

      Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

      MAIN PURPOSE OF JOB

      To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion.

      KEY RESPONSIBILITY AREAS

      • Lead and manage the people in the department
      • Patient administration management process
      • Manage and mitigate departmental risks
      • manage and distribute information to relevant stakeholders
      • Manage and control department budgets/finances

      REQUIRED EDUCATION

      ESSENTIAL EDUCATION:

      Grade 12; Tertiary qualification with debtors / financial experience

      DESIRED EDUCATION:

      None

      REQUIRED EXPERIENCE

      ESSENTIAL MINIMUM EXPERIENCE:

      • Minimum of 5 years debtors experience
      • At least 5 years’ experience in a Managerial or Supervisory position
      • Experience and insight in the total Patient Administration Management environment.

      DESIRED EXPERIENCE:

      • Previous medical aid/ managed health experience
      • Background knowledge of the hospital/ healthcare industry
      • Previous patient medical industry debtors experience.

      REQUIRED JOB SKILLS AND KNOWLEDGE

      • Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.)
      • Financial knowledge (e.g. compiles a budget; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
      • Rules and regulations regarding funder contracts
      • Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
      • Computer literacy (Microsoft Office package)
      • B2B Lookup Phase II and the Debtpack Enquiry application
      • Clinical codes management
      • Basic anatomy knowledge and terminology
      • Medical aid requirements/narrations (COID and Medical Aids)
      • Manage financial risks (e.g. debt days/, cash conversions and trends with regards to bad debtors, etc.)
      • Patient Admin programs on the AS400 system
      • Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors)
      • Audit principles and taking corrective and/or preventative action where necessary (e.g. risk management and quality management programme)

      All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

      Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

  • About the company

      Mediclinic International plc, founded in 1983, is an international private hospital group with operations in South Africa, Namibia, Switzerland and the United Arab Emirates.
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