• Job Description

  Req#: req2156

  Manager, Payroll and Benefits

  Salary Range: 118,503.00 - 134,633.00

  Closing Date: 2/20/2024

  In consultation with the Director, Payroll and Benefits, plans the day-to-day functions and responsibilities controlled by, assigned to, or associated with the Department, as well as the miscellaneous administrative activities thereof. Coordinates with and keeps senior management informed of all relevant workplace issues and initiatives, specific work activities, and policy, procedural, and process initiatives or changes. Ensures appropriate after-action reviews are conducted and corresponding program enhancements are made. Maintains familiarity and compliance with, and established standards for, all applicable legal requirements, House Rules, Committee and CAO policies and procedures, as well as specific Business Unit and Department practices and procedures. These include, but are not limited to: The Personnel Policies and Procedures for the Officers and Inspector General, as well as the supplemental policies and procedures thereof; CAO Work Schedule Policies; Systems Development Life Cycle (SDLC) process; Project Plans and Budget Formulation Instructions; Overtime, Part-Time and Temporary Pay Processing Guidelines; and the CAO Records Retention and Equipment Liability policies. Assigns/utilizes resources and assembles teams to ensure that sustaining activities and projects are successfully completed in a timely manner. Conducts daily reviews; monitors, evaluates, and validates the work of subordinate staff. Completes individual performance plans, evaluations, and coaches and mentors employees, recommending appropriate training. Addresses employee conflicts and initiates disciplinary or performance-based actions as appropriate. Advises staff on how to use financial systems/software to code and enter transactions and gather information. Ensures deadlines and customer service standards are met and all core responsibilities are appropriately distributed and completed in a timely manner. Prepares and presents financial information and/or briefings to stakeholders as needed. Informs senior management of unusual problems and unanticipated constraints of resource requirements in a timely manner. Prepares recommendations for improvements, modifications, and/or enhancements to assure responsiveness to changing requirements. Establishes and maintains a positive working relationship with auditors. Provides timely responses to audit recommendations by developing appropriate corrective actions, including timeframes for completion.

  Primary Duties/Responsibilities:

  1.) Instruct and Train the payroll team on professional and quality customer service. Respond to customers needs timely.

  2.) Implements appropriate actions based on analytical findings. Uses results of research to increase effectiveness, support leadership direction, and/or solve organizational issues.

  3.) Prepares recommendations for improvements, modifications, and/or enhancements to assure responsiveness to changing requirements.

  4.) Provides general assistance, coordination, guidance, and recommendations, and receives adequate instruction, feedback, and guidance from senior Business Unit management regarding sensitive and confidential issues. As directed by senior management, represents the Department and/or Business Unit in meetings and staff conferences both within and outside the offices of the CAO.

  5.) Develops, implements, and modifies internal workplace policies, standards, procedures, practices, and communication programs. Oversees the development and distribution of program documents and materials.

  6.) Manages new and ongoing sustaining work/programs, to include the implementation, tracking, measurement, and quality control thereof.

  7.) Establishes and maintains a positive working relationship with auditors. Provides timely responses to audit recommendations by developing appropriate corrective actions, including time frames for completion.

  8.) Manages special limited-term projects and initiatives assigned to the Department through their completion.

  9.) Coordinates the assistance of other CAO, contractor, and/or House support services to ensure operational requirements are met.

  10.) Ensures financial reports and records are prepared and managed in compliance with applicable laws, rules, and regulations

  Non-Essential/Secondary Responsibilities:

  1. Develops and implements guidance related to records management; applies knowledge and understanding of the records life-cycle as needed.

  2. Interviews candidates for subordinate positions and recommends appointments, promotions, and/or reassignments. Provides training to new and existing employees as needed.

  3. Support payroll team with phones answering general payroll and benefit related questions.

  4. Participate in system update and upgrade activities as a subject matter expert.

  5. Performs other professional duties as assigned.

  
  QUALIFICATIONS:

  • Minimum of a Bachelors Degree in a relevant discipline and 10 years of relevant experience. CPP Preferred.

  • Minimum of five years in specific experience with Leadership and managerial/supervisory experience working with teams of three or more staff to include effective use of employee performance plans and evaluations, coaching and mentoring techniques, and appropriately addressing employee conflicts and disciplinary actions. Experience in effectively interviewing and assessing job applicants.

  • Working knowledge of federal payroll and benefits programs, including applicable rules, regulations, and enrollment and claims forms.

  • Ability to establish and maintain administrative, quality control, and measurement criteria and processes.

  • Ability to develop, implement, and maintain internal workplace policies, standards, procedures, and practices.

  • Ability to organize and assign multiple tasks and activities simultaneously, ensuring their timely and accurate completion.

  • Working knowledge of and experience using various automated office systems and software programs.

  • Knowledge of the legislative environment, the House, and the operations thereof.

  • Knowledge of payroll administration, operations, and processes, including pay calculations.

  • Ability to analyze, interpret, and present data, including reconciling and troubleshooting as needed to ensure data integrity.

  • Knowledge of records keeping technologies, systems, and best practices for record retention

  · Ability to review, understand, and retain knowledge of applicable legal requirements, House Rules, Committee and CAO policies and procedures, and specific Business Unit and Department practices and procedures.

  • General working knowledge of all aspects of the Department, and a general understanding of the Business Unit and Office of the CAO at-large.

  • Ability to evaluate viewpoints and proposals and recommend appropriate solutions/changes.

  • Ability to handle sensitive and confidential matters (both personal and operational) with tact and exercise judgment and discretion.

  • Ability to successfully complete and apply applicable training, technical and otherwise.

  • Ability to work effectively as part of a team or independently.

  • Organizational skills and attention to detail.

  • Knowledge of and ability to understand general management theories, concepts, principles, and applicable employment laws.

  • Ability to lead and mentor staff and work with other managers and offices.

  
  

• About the company

  The United States House of Representatives is the lower house of the United States Congress; the Senate is the upper house.

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