• Job Description

  Req#: 533361

  ABOUT THE UNIVERSITY STUDENT UNION

  The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness.

  ABOUT THE UNIVERSITY

  One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

  POSITION SUMMARY:

  Under general supervision of the Assistant Director, Resource Centers, the Manager, Pride Center is responsible for the management and oversight of the daily operations, programming, and staffing for the Pride Center. The Manager is a key communicator, educator, and advocate for social justice through the lens of gender identity and sexual orientation for the university. Through outreach and collaboration with local LGBTQIA+ organizations, CSUN academic programs and departments, including Queer Studies, and student organizations, the Manager facilitates the creation of an affirming and supportive environment for LGBTQIA+ students at CSUN.

  ESSENTIAL DUTIES:

  • Serve as a primary point of contact for the Pride Center;
  • Oversee day-to-day operation of the Pride Center including customer service, programs/services, marketing, volunteer and intern programs, facility maintenance and technological support;
  • Train, and supervise the work of one (1), full-time Pride Center Supervisor and the work of part-time student assistant employees, including monitoring performance; generating performance evaluations; and administering disciplinary actions as needed;
  • Train, and supervise the work of Master of Social Work interns as applicable;
  • Provide academic and personal guidance to LGBTQIA+ students and make referrals to appropriate university support services and community resources;
  • Conduct individual appointments with students to address, and advocate for LGBTQIA+ needs;
  • Develop, monitor, and evaluate annual operating budget, including maintaining company credit card; oversee grant expenditures; generate financial reports;
  • Coordinate the LGBTQIA+ Peer Mentor Program, including the training, recruitment, and pairing of mentors and mentees, and conduct regular evaluations of the programs’ effectiveness;
  • Assess LGBTQIA+ student needs and develop, implement, and evaluate programs and services to address LGBTQIA+ student needs;
  • Cultivate collaborative relationships and partnerships amongst campus identity- based centers (including but not limited to Black House, Glenn Omatsu House, Women’s Research and Resource Center, Chicano House, and La Casita) and USU resource centers (Pride Center, DREAM Center and Veterans Resource Center) to support intersectional collaborative programming;
  • Provide support and advocacy to students experiencing crisis and connect them with appropriate on and off campus resources, including the oversight of LGBTQIA+ student scholarship(s) and emergency funds;
  • Develop curriculum and facilitate educational trainings on social justice topics related to sexual orientation and gender identity; train student assistants to facilitate trainings for administrators, faculty, staff and students;
  • Outreach and collaborate with on and off-campus LGBTQIA+ entities, and other college campuses regarding LGBTQIA+ concerns and programming, including but not limited to LGBTQIA+ student organizations and Queer Studies;
  • Provide consultation for students, faculty and staff on LGBTQIA+ topics;
  • Serve on campus committees advocating for LGBTQIA+ student needs, including, but not limited to, the Queer Studies Advisory Committee and co-chairing the LGBTQIA+ Advisory Committee;
  • Consult, collaborate, and engage with campus departments, student organizations and community-based entities to develop solutions to LGBTQIA+ student issues/problems ranging in complexity;
  • Review policies, practices and organizational structures and propose changes or full revisions as appropriate;
  • Stay abreast of current federal, state and institutional policies as well as student services literature pertaining to LGBTQIA+ students and education;
  • Participate in University Student Union staff meetings, activities, training and development programs and professional development activities;
  • Represent the Pride Center at campus and community outreach activities as assigned;
  • Perform other related duties as assigned.

  QUALIFICATIONS:

  Education:

  Graduation from a four-year college or university with a bachelor’s degree in a related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

  Experience:

  Three years of professional experience in a job-related field preferably in higher education with emphasis in LGBTQIA+ resource centers, student unions, student activities, or student development. Supervision experience required.

  Special Requirements:

  Not Applicable.

  Preferred Qualifications:

  -Master’s Degree in Counseling, Clinical Psychology, Higher Education Administration, Social Work or other job-related field.

  -Experience with LGBTQIA+ student outreach preferred.

  -Experience with budget development, monitoring and analysis preferred.

  Knowledge, Skills and/or Abilities:

  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
  • Knowledge of LBGTQIA+ student needs and LGBTQIA+ resources
  • Knowledge of the practices, procedures and activities of a LGBTQIA+ Resource Center
  • Knowledge of and commitment to diversity initiatives and advocacy
  • Knowledge of and experience in program planning, implementation, and assessment
  • Knowledge of and skill in budgeting and fiscal management
  • General knowledge of the methods and problems of organizational and program management
  • General knowledge of the mentoring process
  • General knowledge of group process training and development practices
  • General knowledge of student development theory and desired outcomes
  • Knowledge of Microsoft Word, Excel and Outlook or other email systems
  • Effectively organize and administer programs and services
  • Successfully communicate with students, faculty, staff and subordinates including the ability clearly express ideas and directions verbally and in writing including attention to composition, punctuation, grammar, and spelling
  • Effectively lead individuals and groups
  • Work independently on multiple tasks without close supervision

  WORKING CONDITIONS:

  Work is primarily performed in a temperature-controlled office environment or at an approved and appropriate workspace in the incumbent's home. Must be able to work under pressure and adhere to deadlines. Must be flexible with ability to adapt readily to change. Regular contact with students, faculty, staff, administrators, and the general public required. Some evening and weekend work required. Must be able to lift 25 pounds of programming/training materials unassisted.

  SUPERVISION EXERCISED:

  This position supervises the Pride Center Supervisor, part-time student assistant employees and a part-time Master of Social work intern.

  PAY, BENEFITS AND WORK SCHEDULE:

  This position is employed through University Student Union (USU). The USU offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more.

  The anticipated hiring range will be as follows and is dependent on experience and qualifications:

  Annually: $ 65,000.00 - $ 77,000.00

  The salary range of the position is as follows:

  Annually: Minimum: $ 63,315.00 Maximum: $ 90,203.40

  HOURS: Full-Time; FLSA Exempt; may include early mornings, late evenings and weekends.

  APPLICATION PERIOD

  Applications received through November 3, 2023, will be considered in the initial review and review of applications will continue until position is filled.

  In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the USU.

  HOW TO APPLY

  Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers

  BACKGROUND CHECK

  A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.

• About the company

  California State University, Northridge is a public university in the Northridge neighborhood of Los Angeles, California.

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