• Job Description

  Req#: R0000304470

  Career Area:

  Manufacturing

  Job Description:

  Your Work Shapes the World at Caterpillar Inc.

  When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

  Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L engines that not only power Caterpillar machines, but also power over 5000 other applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.

  Job Summary:
  As a Manager Quality you will be responsible for internally leading and managing a multi-site Supplier Quality Team focused on Incoming quality audits, Reactive quality processes, and NCM/Scrap processing. Provide management support to onsite 3rd parties and Tier 1 suppliers engaged in rework and sorting activities Provides conclusions and recommendations for our external supplier quality issues and/or continuous quality improvement projects. Participates in supplier quality improvement initiatives to develop and improve quality levels. Ensures evaluations, inspection, corrective actions & records are maintained and communicated to factory managements

  What You Will Do:

  • The incumbent, through the quality control staff, ensures the conformance to specifications of fabrications, purchased material, machined parts and assemblies in the factory.

  • Position will ensure conformity to global quality processes as defined in the Caterpillar Quality Management System (CQMS), day- to-day management of quality resources, and ensures resources are trained and competent

  • Oversee the execution of process, plans and tools that support global quality systems and related process (ie. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ process etc..
    

  What You Will Have:
  
  Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. Level Working Knowledge:

  • Contributes to short-term operational plans.

  • Anticipates and adapts to plan changes.

  • Monitors progress of work against plan as required to meet objectives.

  • Reports variances and makes agreed-upon corrections.

  • Under guidance, develops tactical plan for own direct responsibility.

  
  Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Level Working Knowledge:
  

  • Utilizes quality indicators relevant to own unit or function.

  • Adheres to organizational quality management processes and practices.

  • Applies key aspects of continuous improvement processes and evaluates impact on quality.

  • Uses quality evaluation tools and techniques such as walkthroughs and inspections.

  • Works with quality assurance methods, tools and techniques.

  
  Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Working Knowledge:

  • Develops basic persuasive arguments.

  • Discusses organizational culture around providing input on decisions.

  • Uses active listening skills and probing techniques to surface opportunities to influence.

  • Identifies who the decision makers are and how they receive information.

  • Regularly presents ideas or suggestions to associates in persuasive terms.

  
  Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge:

  • Identifies and documents specific problems and resolution alternatives.

  • Examines a specific problem and understands the perspective of each involved stakeholder.

  • Develops alternative techniques for assessing accuracy and relevance of information.

  • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

  • Uses fact-finding techniques and diagnostic tools to identify problems.

  
  Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products. Level Working Knowledge:

  • Documents the key steps of a unit-specific risk management process and associated procedures.

  • Explains and analyzes quality indicators and metrics relevant to own unit or function.

  • Highlights Quality Risk Management issues throughout the product life cycle.

  • Participates in a crisis management team to address quality issues.

  • Understands overall business objectives to effectively mitigate risks associated with quality.
    

  Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
  Level Basic Understanding:

  • Explains the rationale for finding and resolving the real cause of a problem rather than simply continuing to deal with the symptoms.

  • Describes the basic steps in an approach to root cause analysis (RCA).

  • Gives examples of problems that were resolved through root cause analysis.

  • Defines the terms 'Fixes that Fail structure' and 'Addiction structure'.

  Additional Information:

  • Relocation assistance is not available

  • This position location in Schertz, TX or San Antonio, TX. In office 5 days a week.

  • Travel: 15% (International and domestic)

  About Caterpillar

  Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

  This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.

  As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI

  Summary Pay Range:

  $87,480.00 - $131,280.00

  Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

  Benefits:

  Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

  * These benefits also apply to part-time employees

  Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

  Posting Dates:

  May 19, 2025 - May 30, 2025

  Any offer of employment is conditioned upon the successful completion of a drug screen.

  Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.

  Not ready to apply? Join our Talent Community.

• About the company

  Since 1925, Caterpillar Inc. has been helping our customers build a better world – making sustainable progress possible and driving positive change on every continent. With 2020 sales and revenues of $41.7 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment.

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