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This role can be based anywhere in the United States with preference for candidates based in the Denver Metro area.

Join the Graebel team to build or expand your new career. We provide talent mobility and relocation solutions to Global 1000 firms and their employees. We pride ourselves on delivering exceptional customer service, and believe that happy and fulfilled employees make it happen. They innovate, take ownership of their work, and as a result, take great care of our internal and external clients. We value truth, love and integrity where you help foster an environment of respect, honor, and caring for those that interact with us. If you are ready to make a career move, please get in touch with us. We are looking for exceptional people who want to make a difference in the world.

The Manager, Quality Standards and Control is responsible for supporting the development, implementation, and maintenance of standard processes and controls across the organization. This role is also responsible for supporting quality control practices, operational KPIs and metrics, facilitating the Root Cause Analysis process and supporting the overall process improvement lifecycle.

PRINCIPAL/ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead a team in the development and implementation of standardized processes across multiple departments within the organization.
• Collaborate with departmental managers and subject matter experts to identify existing processes, analyze variations, and develop standardized procedures and work instructions.
• Establish quality standards including document control protocols, process documentation format, and change control methodology.
• Develop process documentation to ensure clarity and consistency in process execution.
• Leverage best practices to create, maintain and control processes and standards.
• Design, implement, and maintain quality control procedures to adherence to standards.
• Monitor key performance indicators (KPIs) to measure quality performance.
• Collaborate with other departments to address quality issues, implement corrective actions, and drive quality improvements.
• Partner with other Quality team members to investigate quality issues and non-conformances to identify root causes and implement corrective and preventive actions.
• Other duties as assigned.

• 5+ years on an established Quality team
• Quality certification preferred (Lean, Six Sigma, TQM, etc.)
• Project management experience a plus
• Preferred knowledge of SharePoint
• Preferred knowledge of Visio

• Bachelor’s degree in International Business, Business Administration, Management, or other relevant field is required
• Five (5) years of relevant work experience is acceptable in lieu of formal education.

As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $80,000 to $ 90,000 .

At Graebel, where we truly value the exceptional contributions of our dedicated team—yes, that means YOU— we’ve crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience!

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet