• Job Description

  Req#: R0070190

  Church’s Texas Chicken

  Employee Job Description

  Job Title: Manager, Revenue Growth Analytics

  Reports to: VP, Strategy & Growth

  Department: Strategy & Growth

  Location: Atlanta, GA or Remote

  Revised: December 2023

  Reporting to the Vice President of Strategy & Growth, Manager of Revenue Growth Analytics is laser focused on driving margin expansion for Franchise and Company restaurants through pricing and revenue management. The Manager also acts as a strategic partner to drive unit level profitability by communicating pricing and promotion strategy, creating analyses to inform key pricing decisions, and driving the cross-functional effort to shape the company’s menu architecture.

  The Manager will play a key role in building a revenue management capability in the organization and delivering this capability to company operations and franchisees. This position will also support strategic projects to drive EBITDA growth and provide targeted support to business lines and functions on an as needed basis.

  A few examples of specific initiatives include, but are not limited to:

  • Driving execution and adoption of RGM throughout the US system, including field and franchisee sell-in materials, tool setup, and facilitation
  • Lead regular tracking of pricing actions, price realization, and performance of new menu architecture and design
  • Regular pricing/promo/margin tracking analysis Ad hoc analyses to understand sales and margin implications of menu and pricing actions
  • Business-line support in analyzing, developing, and executing market growth initiatives
  • Additional strategic projects related to driving the business transformation

  Responsible for understanding the most critical needs of the business, franchisees, and company operations and quickly supporting deployment of tactics to manage sustainable EBITDA growth.

  A strong people leader that collaborates well across the organization and someone that provides regular and ongoing feedback to develop and lead a high performing Strategy organization.

  Key Responsibilities:

  • RGM execution – drive execution and adoption of RGM throughout the US system, including field and franchisee sell-in materials, tool setup, and facilitation
  • Price and promo tracking – Lead regular tracking of pricing actions, price realization, and performance of new menu architecture and design
  • Sales analysis – Ad hoc analyses to understand implications of pricing/promo actions
  • Growth strategy support – supports the company’s growth strategy in cross-functional collaboration, including business-line support for market growth initiatives
  • Cross-functional collaboration: Facilitates cross-functional partnerships across the entire organization to drive change and implementation of new RGM capability
  • Perform other duties as assigned.

  Position Requirements (Education, Qualifications, Experience):

  • Bachelor’s degree required and at least 3-5 years related experience at a senior management level or equivalent combination of education and experience.
  • Experience within corporate/business strategy, consulting, investment banking, or related fields
  • Experience in pricing / revenue management in a restaurant, retail, or related industries
  • Ability to foster and build strong relationships across the organization
  • Strong communication and presentation skills (i.e. to express complex concepts clearly)
  • Ability to manage through dynamic business situations and “learn on the fly”
  • Experience leading and supporting successful business transformations with a strong working knowledge of transformation execution tools
  • Strong planning skills to execute projects in a timely manner and prioritize for impact
  • Ability to manage multiple senior-level and high stakes relationships including key executives, current/prospective investors and franchisees
  • Strong people leadership skills
  • Display ability to motivate and mentor others
  • Ability to manage and complete multiple tasks/projects
  • Strong presentation, organizational, problem-solving, and analytical skills

  Preferred Qualifications:

  • MBA or related master’s degree a plus
  • Restaurant and franchise experience a plus

  Competencies:

  • People Leadership – Provides guidance and direction to team members and sets expectations accountability for standards of performance. Serves as a role model to staff and other team members for creating a respectful, productive work environment. Serves as one of the main drivers of the company’s mission, values and culture, as well as be an advocate for the employees and business alike.
  • Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
  • Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
  • Entrepreneurship and Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
  • Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
  • Managing Execution – Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Negotiating – Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others’ views and empathizes.
  • Relationship Management – Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others including franchisees.
  • Strategic Thinking – Gaining perspective on critical and complex issues and is able to formulate recommendations and clearly present recommendations.

  Our Core Values & Behaviors

  • Do the right thing – Weigh multiple stakeholder objectives and desired outcomes through fair, inclusive and respectful actions with integrity.
  • Work together – Openly debate upfront/publicly support decisions, collaborate, communicate, assume positive intent, respect and transparency.

  • Honor diversity – Show respect, promote equality, be inclusive of people of various backgrounds and differences and ensure fair and equal opportunity for all.
  • Make it fun – Don’t take ourselves too seriously, ensure we celebrate wins no matter how small, intentionally build fun into our work, engage with people beyond their roles.
  • Show we care – Respect and connect to appreciate our guests, develop, and support our people, our franchisees, and the communities we serve.
  • Play to win – Align our priorities, deliver with urgency, and measure our results to over-deliver success.

  Physical Requirements:

  • Employees must be able to perform the essential functions of the position with or without reasonable accommodation
  • Ability to travel up to 15% of time

  1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

  2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

• About the company

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