• Job Description

  Req#: R-209712

  Our Purpose

  We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

  Title and Summary

  Manager, Risk Management

  Overview
  
  We are currently looking for a Manager, Americas (NAM & LAC) Customer Risk Management (CRM), based in Purchase, NY or Miami, FL and reporting to the Americas Regional Treasurer.
  
  The primary responsibility of the Manager is to ensure counterparty/credit customer risk is appropriately identified, monitored and managed in accordance with the applicable Mastercard policies and procedures, specifically the CRM Procedures of the Treasury Activity Policy (TAP). The role also involves partnering with our Corporate Treasury and Settlement Operations teams to assist with any CRM data validation or CRM system testing related to Customer Exposure Monitoring (CEM) improvements.
  
  Mastercard has approximately $60B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard’s sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This role provides great opportunities to learn and grow your career within Mastercard.
  
  
  Role
  
  The primary responsibility is to ensure counterparty customer risk for assigned markets is appropriately identified, assessed, managed and mitigated in accordance with Mastercard’s policies & procedures and risk appetite framework. This includes, but is not limited to:
  
  • Act as the point of contact for all CRM-related matters
  • Implement risk policies and procedures to minimize potential credit losses and drive the credit management infrastructure and proper controls while supporting business initiatives
  • Manage credit risk for the assigned regional portfolio, both on an individual and on a portfolio basis
  • Provide data analysis and strategy execution of customer risk management, leveraging the understanding of risks and regulations in the different countries
  • Develop and manage risk processes, including identifying and implementing best practices, which may include the development of alternative risk mitigation solutions, and ensuring that all processes are documented, reviewed and regularly updated
  • Coordinate applications processes of new customers (from CRM perspective) to ensure timely onboarding
  • Help prepare external and internal CRM-related reporting (SEC filing, audit committee, ad- hoc reporting)
  • Support cross-functional initiatives to deliver on risk goals, policies and procedures requiring credit risk data analytics inputs
  • Participate in various process improvement initiatives and sharing of best practices
  
  
  
  The role will require detailed knowledge and experience of traditional credit analysis/underwriting as well as an understanding of Mastercard's business model, systems and tools and usage of various data sources relevant for the customer risk management function.
  
  
  All About You
  
  • Graduate degree in business, economic, econometric or equivalent, postgraduate degree preferred
  • Proven Experience in credit risk assessment and financial statements analysis; experience in / knowledge of the banking sector in North and/or Latin American countries are a strong plus
  • Outstanding written and verbal fluency in English. Any knowledge of Spanish and/or Portuguese is a plus
  • Negotiating and influencing skills; crisis-management skills and ability to make difficult recommendations based on imperfect information
  • Accuracy, self-drive, accountability and sense of urgency
  • Advanced Excel, Word and PowerPoint user
  • Positive attitude, strong work ethic and good sense of humor.

  In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

  Corporate Security Responsibility

  
  All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

  In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

  Pay Ranges

  Purchase, New York: $117,000 - $182,000 USD

  Miami, Florida: $102,000 - $158,000 USD

• About the company

  Transforming the way we live Electronic payments have the ability to create a world with greater opportunities for all. To take us beyond borders, to new markets. Beyond mere moments, to meaningful experiences. That's the power of a World Beyond Cash®. And that's Priceless®.

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