• Job Description

  Req#: req3785
  Knowledge Manager Sales (gn) Vollzeit/Teilzeit

  Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

  What you can expect

  • You enable the Europe-wide sales organization across all channels to confidently apply sales processes, use systems efficiently, and provide expert advice on the full product portfolio.
  • You develop a comprehensive strategy for implementing a holistic knowledge management approach and build a machine-readable knowledge base with AI-powered search functionality.
  • You design and implement a standardized onboarding and training concept, including the selection of suitable tools, interactive learning formats, and materials to sustainably improve sales performance.
  • You conduct needs analyses, define scopes, and design effective training formats (onboarding, upskilling, product training).
  • You empower colleagues to use modern sales methods (digital, hybrid, traditional) and provide high-quality, standardized sales presentations and proposal templates.
  • You coordinate all content owners to centralize knowledge on a single platform with AI-supported search.
  • You actively manage stakeholders across key interfaces such as Sales, Product Management, CRM PM, Marketing, Customer Service, and Sales Communications.
  • You establish performance monitoring to evaluate knowledge content and enablement measures (e.g. content usage, sales readiness, time-to-competency).
  • You identify and implement innovation opportunities in the field of Sales Enablement, especially through the use of AI, automation, and modern learning technologies.

  What makes you stand out

  • You have at least 3 years of experience in content creation and knowledge management, including designing and implementing state-of-the-art structures and processes.
  • You possess solid expertise in knowledge management systems like Confluence, Dynamics 365 Customer Insights – Journeys, SharePoint, Dynamics 365 CRM and in general content and document management systems.
  • Analytical thinking, flexibility, a target-driven approach, autonomous thinking, and a structured, meticulous way of working come naturally to you.
  • You enjoy working as part of an award-winning team, valuing a down-to-earth attitude, genuine team spirit, and mutual support.
  • You demonstrate excellent business communication skills in both English and German, with additional European languages being a plus.
  • You strive for excellence, enjoy challenges, and have a customer-centric mindset to make things easy and convenient for our customers.

  We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

  Why DKV Mobility? Here are five good reasons...

  At DKV Mobility, we are team players - because we are only successful together! #teamofteams
  You should feel welcome with us from the very beginning!

  We've been growing for about 90 years

  How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

  There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

  We attach great importance to work-life balance.

  We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

  We support you in your development

  We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

  We are committed to a net-zero future

  After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

  We are a certified employer

  Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

  Did you know that we have received several awards as an employer in recent years?

  Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Sabine Kalthoff via sabine.kalthoff@dkv-mobility.com.

• About the company

  DKV Euro Service: The DKV CARD is a fuel and service card for commercial drivers. It also lets you settle toll charges throughout Europe.

Notice