Affirm
Manager, Software Engineering (Recoveries)
PayCompetitive
LocationPoland/Maine
Employment typeFull-Time
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Job Description
- Req#: 6513919003
Employer Industry: Financial Services
Why consider this job opportunity:
- Competitive salary with potential for bonuses
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer experiences and financial literacy
- Innovative company culture focused on transparency and honesty in credit
What to Expect (Job Responsibilities):
- Assist customers in understanding and navigating credit options
- Process and manage customer applications efficiently
- Address customer inquiries and resolve issues related to credit services
- Collaborate with cross-functional teams to enhance service offerings
- Maintain accurate records of customer interactions and transactions
What is Required (Qualifications):
- Minimum of 2 years of experience in customer service or a related field
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Proficiency in using customer relationship management (CRM) software
- Excellent problem-solving skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Experience in the financial services industry
- Familiarity with credit scoring and lending processes
- Ability to work in a fast-paced environment
- Knowledge of regulatory compliance in financial services
- Bilingual abilities in English and another language
#FinancialServices #CustomerExperience #CareerGrowth #InnovativeCulture #CreditManagement
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
With Affirm, you can pay over time at your favorite brands. No late fees or compounding interest—just a more responsible way to say yes to the things you love.