There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Key Responsibilities:

The Manager – Station Operations Center leads daily operations for the Station Operations Center (SOC) and is responsible for supervising the day to day performance of the SOC. They also are responsible for strategic planning involving collaborators across multiple organizations and entities.

• Coordinate station future flight planning activities collaborating with Network Planning, Government Agencies and Local Stakeholders to ensure all airport departments have the information to prepare and make adjustments to support changes to future flight schedules and operation
• This includes close coordination on how flight schedules are gated, use of assigned gates, management of growth and ensuring airport infrastructure supports successful execution of planned schedules
• Foresee future challenges and communicate the course of action in a core4 fashion to achieve both station and enterprise objectives
• This includes future growth and expansion planning
• Maintain, analyze and communicate operational performance metrics as they relate to quality customer service, market focus, DOT performance and critical initiatives
• Partner with NOC to address system and local issues that have a significant impact to safety, security, employees, customer and baggage handling, aircraft scheduling, facility and field conditions
• Coordinate resolution of all operational critical issues involving any department, service provider and/or governmental agency; identify critical issues to senior leadership
• Manage irregular operations and funnel ops critical communication to station senior leadership across all divisions
• Coordinate staffing for Operations Control Managers and Supervisors
• Provide performance leadership and guidance to the SOC team and Hub organization
• This position is 100% onsite

The salary for this position is $92,435 to $133,492 dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.

Bonus Eligible: yes

At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree and/or related field experience in an airline operational environment
• Proven track record for decisive actions backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
• Demonstrated leadership ability and desire to work independently in a fast-paced environment
• In-depth knowledge of operations, management, logistics and technology
• Exceptional interpersonal skills
• Excellent verbal and written communication and presentation skills
• Proactive and self-directed management style. Be an influencer among your peers and other leaders across the organization
• Superior problem-solving skills
• Successful completion of Ground Security Coordinator (GSC) training
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Experience working with operational programs such as Inform Real Time Stands, Unimatic, Volare, and similar programs
• Knowledge of FAA and ATC practices and procedures
• 2+ years of airline management experience
• Experience at an airline Station Operations Center

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The Job Posting End Date is 01/23/2024