• Job Description

  Req#: R191913

  About the Role

  The Manager of Supplier Management will lead the supplier relationship management function within the Accounts Payable (AP) team. This role is responsible for overseeing and managing the company's supplier base, ensuring timely and accurate vendor information, resolving supplier issues, and optimizing supplier payment processes. The ideal candidate will have a deep understanding of supplier management, AP processes, and strong leadership abilities.

  What You'll Do

  • Supplier Relationship Management:

  • Develop and maintain strong relationships with key suppliers, ensuring open and effective communication.

  • Address and resolve supplier issues or disputes regarding invoicing, payments, and terms in a timely and professional manner.

  • Work closely with suppliers to understand their needs and improve the overall supplier experience.

  • Supplier Onboarding & Information Management:

  • Lead the supplier onboarding process, ensuring that all relevant supplier information is gathered, verified, and entered into the system accurately.

  • Regularly audit and update supplier information to ensure accuracy and compliance.

  • Collaborate with procurement and legal teams to ensure all contracts and supplier agreements are aligned with company policies.

  • Accounts Payable Collaboration:

  • Collaborate with the AP team to ensure seamless processing of supplier invoices and payments, optimizing cash flow and vendor satisfaction.

  • Oversee the resolution of any discrepancies between suppliers and internal teams (e.g., procurement, finance) to ensure timely payment.

  • Work closely with AP teams to address supplier inquiries, track payment status, and resolve issues related to invoice processing and payment cycles.

  • Process Improvement & Efficiency:

  • Continuously assess and improve supplier management and AP processes to enhance efficiency, reduce errors, and increase automation.

  • Implement and maintain best practices for managing supplier relationships, including effective communication, issue resolution, and performance metrics.

  • Identify opportunities for process optimization within the AP team to support a faster, more efficient payment cycle.

  • Supplier Performance Monitoring:

  • Develop and implement metrics and KPIs to measure supplier performance, ensuring timely deliveries, adherence to terms, and quality standards.

  • Track and report on supplier performance, escalating issues when necessary and working with vendors to improve outcomes.

  • Reporting & Analysis:

  • Generate regular reports on supplier activity, payment cycles, aging analysis, and discrepancies for senior leadership.

  • Provide data-driven insights and recommendations to improve supplier management and accounts payable processes.

  • Compliance & Risk Management:

  • Ensure all supplier management activities comply with internal controls, accounting standards, and regulatory requirements.

  • Identify potential risks in supplier relationships and take proactive steps to mitigate them.

  • Collaboration with Cross-Functional Teams:

  • Partner with procurement, legal, and treasury teams to ensure that supplier terms, contracts, and relationships align with corporate goals.

  • Support cross-functional projects that require supplier coordination, such as system upgrades or new process implementation.

  Who You Are

  • Bachelor’s degree in Business, Finance, Accounting, or related field.

  • 7+ years of experience in supplier management, accounts payable, or procurement, with at least 3 years in a managerial or leadership role.

  • Strong knowledge of supplier relationship management, procurement processes, and accounts payable operations.

  • Experience with ERP systems (e.g., SAP, Oracle, or similar), supplier management software, and advanced Excel skills.

  • Excellent communication, negotiation, and interpersonal skills, with the ability to manage multiple stakeholder relationships effectively.

  • Strong analytical skills and the ability to assess and improve processes.

  • Demonstrated ability to manage a team, mentor and develop talent, and build cross-functional relationships.

  • Knowledge of compliance regulations, internal controls, and audit processes.

  • High attention to detail and the ability to work under pressure to meet deadlines in a fast-paced environment.

• About the company

  Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.

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