Cox Communications
Manager, Vehicle Operations / Carrier Performance - Ready Logistics
This job is now closed
Job Description
- Req#: R202453287
Competitive pay with opportunities for annual bonuses.
Unlimited paid vacation time (effective day 1) because we know you need time to recharge.
7 company paid holidays (effective day 1).
Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
10 days of free child or senior care through your complimentary Care.com membership.
Generous 401(k) retirement plans with up to 6% company match.
Flexible work schedules.
Great coworkers who love being part of a team.
Employee discounts on hundreds of items, from cars to computers to continuing education.
The opportunity to boost earnings through active ASE certifications.
Serve as an advocate for our network of carriers
O ptimize regional carrier network s to achieve above average on time delivery and client satisfaction
Responsible for carrier retention by working to effectively manag e the progress and results of each accounts assigned within their region
Monitor and analyze account performance and trends to determine adjustments to carrier expectations/goals/objectives in order to achieve results determines and develops approach to solutions.
Work with high profile ‘at risk’ carriers, determine action plan to turnaround and retain the relationship
Responsible for remediating issues and addressing all high-level escalations in a timely and effective manner
Have extensive knowledge of Sourcing process to be able to support carriers, internal and external partners through RFPs, TSA renewals and all pre and post award activities
Ability to c ommunicate effectively and clearly articulate regional carrier needs to executive team
Work closely with our matrix partners to ensure seamless connectivity between all functional groups in support of delivery and execution
Introduce new and modify existing processes, policies, and procedures that put carriers at the center of daily, strategic engagements
Prepare, analyze, and present monthly operational metrics and reporting for business reviews, operational performance reviews, and ‘state of the business’ discussions
Review and approve penalties imposed on carries due to non-compliance with KPIs
Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
Proactively look for opportunities to drive additional savings outside of pre-determined sourcing areas
Coach, develop, and empower team members and create a cohesive team environment
Lead diverse team – direct, coach, empower and enrich the team; introduce ownership and accountability, and influence extended, matrixed team members
Champion our LDM operating model and ensure team engagement and objectives are achieved
Establish a cadence of communication and touch points with the team to ensure carrier expectations and performance metrics are clear and aligned across all team members
Demonstrate business expertise and analytical skills required for managing their key performance indicators, goals and objectives, and profitability goals
Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as master’s degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 10 year’s experience in a related field
1+ year of experience in management of lead role
Servant leader with proven ability to develop high performing teams
Demonstrated ability to operate effectively in highly matrixed environments
Demonstrated track record of assessing, developing, and empowering talent
Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
Track record of taking initiative in managing multiple priorities and to work effectively under pressure when facing extremely short deadlines.
Excellent verbal and written communication skills.
Good judgment, discretion, tact and the ability to work easily at all levels within the organization
Ability to partner well with colleagues in a matrix ed work environment.
Ability to work independently and to undertake responsibilities with minimal guidance.
Adapting approach and comfortable with ambiguity.
Must be adept at handling complexity of situations and businesses.
Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven.
Highly proficient in Microsoft Office and other business applications
Company
Cox Automotive - USAVehicle OperationsJob Family Group
Manager, Vehicle Operations LogisticsJob Profile
Manager - People LeaderManagement Level
Can work remotely but need to live in the specified city, state, or regionFlexible Work Option
Yes, 5% of the timeTravel %
DayWork Shift
Compensation
Compensation includes a base salary of $70,700.00 - $106,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
* Candidate must reside in the Ready Logistics Phoenix or "North Region" which includes the Northeast and Upper Midwest States.
The Manager, Vehicle Operations is responsible for managing a portfolio of carriers in their region. Monitor and analyze trends to ensure all needs of their territory are met. They are a subject matter expert and is intimately knowledgeable of our processes, capabilities, carrier needs and expectations. Overseeing carrier recruitment and onboarding process in their region to ensure the needs of existing and new clients are met. The role requires a high level of decision making, strategic planning accuracy and engagement with impact.
Benefits
You might be asking “what’s in it for me?” Great question. Here’s a taste of the benefits we offer:
What You'll Do
Who You Are
Minimum
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Drug Testing
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Benefits
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.About Us
About the company
Notice
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