Managing Director Compliance & Risk - Zalando Payments GmbH at Zalando SE in Berlin, Berlin 5175068

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Job Description

Req#: 5175068

ABOUT ZALANDO

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 48 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

The Zalando principle is customer-centric, focused on sustainability and provides a platform that delivers flawless selection, Zalando never wants you to look for a fashion item and not find it on the platform. Nearly all of Zalando’s offer is full price, this builds trust with brands and reflects its superior service. Currently circa 10% of all clothing in Europe is sold on Zalando.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

ABOUT ZALANDO PAYMENTS GMBH

Payments GmbH provides customers with an array of locally relevant purchasing options, as part of our broader convenience proposition. We help to drive deeper customer relationships through locally competitive payment options (20+ payment options, with a high BNPL share) that are cost-efficient and increase the level of convenience. ZPS (Zalando Payment Solutions) was founded in 2016 and has a BAFIN-authorized eMoney license since 2019.

THE ROLE & THE TEAM

Managing Director, Compliance & Risk - Payments GmbH

Reports to: Kai-Uwe Mokros , Managing Director Zalando Payments GmbH

Location: Berlin, Germany (corporate headquarters)

Team Size: 30

Accountable for the topics Legal, Compliance, Anti Money Laundering, Internal audit, Information Security, Risk- and Business Continuity Management, Outsourcing Management.

After being founded in 2016, Zalando Payment Solutions (ZPS) achieved the eMoney license by german BaFin and is acting in 25 european countries. We are looking for a Managing Director to lead the Compliance & Risk organisation within ZPS. The Compliance and Risk team at ZPS plays a major role in helping to establish, run, expand and diversify the business operations of Zalando Payments. The team is also the central interface for internal and external stakeholders. Under its umbrella all relevant tasks and teams that have the primary responsibility for managing the regulatory risk appetite in operating a payment institution business.

The objective of the role is the rapid familiarization with all relevant market success topics, driving efficient scalable structures in information security, regulatory reporting, and execution of regulatory audits. Furthermore the introduction of AML Transactions Monitoring, and strategic scalable alignment of the operating units with a view to the 2027 platform strategy of the Zalando Group.

The ideal candidate should have extensive leadership experience in payment, banking or broader sense financial services to meet also the suitability of the regulator (BAFIN).

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

As co-pilot to the ZPS organization, supporting the leaders to shape the strategic approach to offer customers the best payment experience.
Act as a key partner to achieve short-, mid- and long-term business goals, track and analyse performance.
Play a key role in decision-making around Payments portfolio roles, growth initiatives including entering new markets, optimising our order economics and will lead our “funding for growth” initiative.
Manage a team that continually interprets and analyzes financial and operational data of the Payments business to provide insightful recommendations that accelerate growth and create value.
Translate business strategies and objectives to financial outcomes by developing trust with executives, engaging in constructive debate, and partnering with leaders, other business divisions, and across other finance functions.

WE'D LOVE TO MEET YOU IF

You are a Strategic Business Partner
A proven business partner who can shape, develop, and drive the strategy in a team with senior executives from multiple disciplines, and play a key role in developing operational and market insights and commercial decision making, growth initiatives and driving performance across the business.

You have experience in Change Management
Experience employing best practices and driving notable improvements from a systems, processes and teams perspective. Proven ability of enhancing the stature of the finance organization within the broader business. Track record of digital innovation across finance to effectively support a growing business.

You bring International Disposition
Meaningful exposure to a company with international/global sales and operations.

Language Skills
Fluent in English, both written and spoken. German language skills are very helpful with regard to communication with the supervisor (BAFIN).

Cultural Fit and Leadership
Embraces the Zalando culture and vision. Purpose, including team first, Ego second.

Develops a profound understanding of Zalando’s customers’ needs; advocates customer centricity across the organization.

Being an experienced leader of leaders who is passionate about designing, managing and developing teams.

Track record of successfully leading teams through transformation and comfortable with a flexible, less structured environment where new ideas and processes are (re-)designed, optimized and implemented.

Ability to upskill the organization and from whom Zalando can learn.

The Person, Culture Impact and Leadership Capabilities

A personal presence and a strong leadership style combined with a confident, collegiate approach are critical to the success of this role. The appointed candidate must be technically capable, commercially aware and possess the ability to inspire and influence people at all levels.
Culture and personality fit will be critical, and the successful candidate will need to be commercial, business savvy and have the drive and energy to assist in delivering stretch targets in a dynamic and driven environment.

Culture Impact

Strong interpersonal skills including written and oral communication skills.
Comfort with ambiguity and ability to be effective in a rapidly changing environment.
Fosters teamwork; creating a work culture that values collaboration.
Inspire teams to set aspirational goals and achieve greater results than they otherwise would achieve as individuals
Excellent analytical skills, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture.
Strong bias for action, including the ability to juggle multiple priorities.
Innovative and commercial.
Demonstrated ability to meet deadlines while managing multiple projects.
Ambitious, wants to succeed and be part of a great team.
Values-based leader; acts with integrity and credibility; engages with and embodies the Zalando mission and values.

Leadership Capabilities

Shape Strategy: Anticipate & interpret market changes, envision the future, decide strategic priorities.
Inspire & Influence: Co-create meaning and purpose, engage and energize the organization, lead through influence.
Drive for Results: Drive execution, continuously improve the core, reallocate resources at pace. A strong performance orientation.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review