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Job Description
- Req#: 559543
- Assist guests during charters including boarding, preparing activities like paddleboards, water carpet and snorkel gear. Offer food and beverage during charter.
- Constant interaction with guests
- Assists the Captain with docking vessel in and out of slip, line handling, fenders, etc.
- Assist Captain with vessel checklist
- Maintenance of vessels- washdowns, polishing, assisting Captains with minor repairs
- Dockside check ins- Face of the Marina to our guests. Will inform guests of all the amenities that are included while staying at the marina.
- Assisting incoming/outgoing boats- helping our guests securely dock their boats to our dock. Assist with shore power, water hookup.
- Golf Cart- Will assist our guests bring provisions, packages, ice to their boats with our Marina golf cart.
- Self-motivated, ability to fulfill all tasks in an efficient manner.
Summary
The ideal candidate has an upbeat attitude and carries great customer service skills. Working as a Charter Boat Mate, you will constantly be working outdoors in the elements. While out on charter, you will be assisting guests, making sure they are comfortable during their cruise. When the vessel is docked, the Mate will be assisting the captain in upkeep of vessel, including washdowns, polishing, minor repairs. When there are no charters, the Charter Boat Mate is expected to also take on the role as a Marina Dock Attendant. This position includes tying up guests vessels, dock side check ins, ice/provision deliveries and more.
Essential Functions
Job duties include, although are not limited to:
Internal Relationships
Reports to Marina Dockmaster
Works alongside the vessel’s captain while on Charters.
External Relationships
Has regular contact with members and guests on a daily basis.
Qualifications
N/A
Education/Experience Requirements
Drug free and prepared to enter Maritime Consortium
High School Diploma or GED
Prior marine experience preferred
Prior customer service experience preferred
Physical Requirements
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking, climbing stairs Constant
Crouching/Bending/Stooping Constant
Reaching Constant
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Frequent
Lifting/Carrying (15 lbs.) Occasiona
Travel Constant
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.About the company
Discover our five luxury hotels at one incredible resort on South Florida's Gold Coast. A New Golden Era awaits you at The Boca Raton.
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