• Job Description

  Req#: 27649

  Our organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years. Over 200,000 components of life-saving blood and tissue from volunteers throughout South Texas are collected and tested each year. We are internationally recognized for the quality of our services and research. Donors are essential because patients are in constant need of blood, blood components, and/or tissue. It's about life! Share our excitement and join our team!

  BioBridge Global (BBG) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.

  Job Title: Market Intelligence Analyst

  Revision: 0000

  Job Code: 703143

  Shift: Monday-Friday, 8am-5pm

  FLSA: Exempt

  Hybrid? Y

  CPF Level: P4

  Location: San Antonio

  Dept.: Sales & Marketing (BBG)

  Business Unit: BioBridge Global

  General Summary

  The Market Intelligence Analyst is responsible for supporting BioBridge Global’s commercial efforts by monitoring market trends, interpreting data, and making recommendations that influence product/service development, identify competitive advantage opportunities, and inform business decisions that drive the growth of the organization. Additionally, the Market Intelligence Analyst is responsible for providing each business unit with

  up-to-date news and information on all competitors, partners, customers, and prospects.

  Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.

  Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

  It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

  Major Duties and Responsibilities

  Essential Tasks

  Monitor, gather and analyze market trends, opportunities, and consumer behavior for the blood, plasma, HCT/P, testing, Cell & Gene Therapy/Advanced Therapies market segments.

  Inform business unit leaders on trends and support strategy development.

  Maintain database of company profiles, industry reports, and market share for BioBridge Global competitors, partners, customers, and prospects.

  Manage the execution of BBG’s Market Watch Newsletter. Compile and vet content for monthly distribution. Support market data integration with the organization’s CRM for sales team utilization.

  Develop and manage the sales lead qualification process: Pre-qualify sales leads and support identification of prospective targets through market intelligence.

  Provide analytical support for BBG’s annual strategic retreat. Perform valid and reliable market SWOT analysis.

  Develop and maintain competitive pricing database for BioBridge Global products and services. Monitor and report on Cell and Gene Therapy Clinical trial phases and drug therapy approvals. Provide customized reports for leadership and sales team upon request.

  Devise and evaluate methods for collecting data as needed (Surveys, Questionnaires, Opinion Polls).

  Design specific research methods such as questionnaires. Performs other duties as assigned.

  Non-Essential Tasks

  As appropriate, support strategic projects related to BBG business development efforts.

  Education

  Requires a Bachelor’s Degree from an accredited four-year college or university. The preferred majors are in Marketing, business, economics, or finance.

  Licenses and/or Certifications

  Valid United States Driver’s License

  Experience

  Requires five or more years of marketing experience with demonstrated analytic capabilities.

  Requires market research and business intelligence experience.

  Experience in healthcare or pharma is a plus.

  Knowledge

  Must obtain a working knowledge of regulatory/quality requirements and perform within all Standard Operating Procedures (SOPs) and policies.

  Must have previous work experience with Microsoft Office, to include Outlook, Word, Excel, Visio and PowerPoint.

  Familiar with financial reports, advanced google searches, media monitoring, and social media searches. Must have knowledge and understanding of sales and marketing relationships.

  Skills

  Must be capable of operating motor vehicles in all types of weather conditions.

  Must have excellent written and oral communication skills. Must have excellent analytical/critical thinking skills.

  Must have proven ability in handling concurrent projects with attention to detail and accuracy.

  Must have adequate knowledge of data collection methods (polls, focus groups, surveys etc.)

  Must have excellent knowledge of statistical packages, data warehousing, and mining.

  Must have excellent written and oral communication skills.

  Must have excellent analytical/critical thinking skills.

  Proficient in marketing research, statistical analysis, and a high degree of business acumen.

  Abilities

  Must be a self-starter and self-directed worker. Must be able to keep information confidential.

  Must be able to multi-task in a fast-paced work environment while maintaining quality and accuracy. Must be neat in appearance and well groomed.

  Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.

  Must have the ability to establish and maintain effective relationships with the general public, employees and management staff.

  Working Environment

  Works in a well-lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be required to work at any time of the day, evening or night during the week or weekend to include being on-call. Occasional out of town and overnight stays required. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment - Category II

  Physical Requirements

  Will sit, stand, walk, and bend during working hours.

  Requires manual and finger dexterity and eye-hand coordination.

  Requires normal or corrected vision and hearing corrected to a normal range.

  We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation! All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
  • Competitive salary	• 100% Employer Paid Life Insurance
  • 401(k) with Employer Contribution	• 100% Employer Paid Long-term Disability Plan
  • Paid Time Off (PTO)	• 100% Employer Paid AD&D
  • Extended Illness Benefits (EIB)	• 100% Employer Paid Employee Assistance Program
  • Shift Differentials	• Group Health Medical Plan with prescription coverage
  • Paid Holidays	• Variety of Voluntary Supplemental Insurances
  • Incentive Compensation Plan	• Voluntary Dental Coverage
  • Educational Assistance Program	• Voluntary Vision

  BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please click here. BioBridge Global maintains a Tobacco & Drug-Free Workplace

• About the company

  Connecting donors and patients, and supporting development of medical therapies.

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