Marketing and Communications Coordinator

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

The Marketing and Communications Coordinator assists Marketing and Communications teams in the preparation, implementation, execution and evaluation of marketing and communications activities at Banff Centre. The objective of this position is to support Banff Centre’s marketing and communications needs to achieve the goals of the organization.

Specific Accountabilities

Reporting to the Director of Communications, below are some key responsibilities:

Communications/PR/Media

• Assist in gathering content for internal communications channels, such as; emails, newsletters, intranet posts and instant messaging
• Assist in maintaining ongoing records of key quotes, testimonials, photos etc, for annual reporting
• Assist with communications-related website updates, PDF uploads and photo management
• Assist with media material creation, research and/or dissemination, such as media calls, listings documents
• Manage local event listings for public Banff Centre events
• Proactively watch for new outlets, writers and social media influencers to include in overall communications and media relations strategies

Marketing/Promotion

• Work with the Marketing and Communications team in implementing marketing and communication plans. This includes; research, writing, editing, proofing, working with graphic designers and web specialists
• Coordinate the distribution of promotional materials

Social Media

• Assist in monitoring and engagement, reply to comments and escalate comments as needed to the team
• Participate in social media capture as needed and support template creation and updates to assist in online announcements and information sharing
• Build Facebook events for public Banff Centre events

Other

• Ensure all Banff Centre activities align with the Banff Centre brand guidelines
• Assist in the research, development and upkeep of relevant contact databases
• Assist in research and analysis to identify audiences and strategies/mediums for reaching prospective and current target groups, as well as timelines for completion of work
• Attends Marketing and Communications events, such as; programs, conferences, gallery exhibitions, readings, lectures, rehearsals and films

Qualification and Educational Requirements

• 1 - 3 years of related Marketing and Communications experience is required
• Undergraduate degree or diploma in communications, marketing, public relations, or a related field
• Experience working with an arts institution, conferences, hospitality and/or post-secondary institution is considered an asset
• Proven writing and editing skills are required
• Proven computer skills with an extensive knowledge of MS Office, familiarity with Internet, and web-based communication
• Strong attention to detail and time management skills to manage multiple projects with concern for accuracy
• A fundamental knowledge and understanding of marketing and communications and communications practices
• Exceptional customer service with a client focus to clearly understand needs of programs, services, and administrative areas
• High level of reliability and motivation
• Self-directed with the ability to work under broad direction without close supervision
• Adaptable to changing priorities and tasks
• A team player with excellent interpersonal communication
• Analytical skills that enable good problem solving
• Bilingual (French/English) is considered an asset

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule, and weekends

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probation period
• This position pays $20.40 per hour, working up to 40 hours per week on a regular schedule
• Benefits of working at Banff Centre are:
  • Transitional staff housing options (based on availability)
  • Hybrid work environment (3 days in the office, 2 days remote)
  • Employee Assistance Program
  • Professional Development
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate - first month free for new staff!

Application Process

• We are accepting applications for the Marketing Coordinator until 11:59 pm MST on Thursday, November 14, 2024.
• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.