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Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

Job Description:

At a glance:

• Contract type - This is a permanent position

• Flexible working - This is a blended working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises. The Marketing team aims to be in the office once a week.

• Hours - We are offering this role as a 30 hour contract - please get in touch to discuss the flexibility

About the role:

Although this role sits within the JLFS Marketing Team, you’ll be working closely with our Partners in Risk & Compliance to ensure that all financial Services (FS) product advertising and promotional material that is issued to our retail customers meets ASA and FCA expectations and delivers fair outcomes.

You will also have a broader role to assist the Senior Marketing Controls Manager to make sure that the policies and controls within the Marketing area are implemented appropriately.

As the Marketing Controls Manager you will be an accountable compliance SME for Financial promotions and will work directly with Marketing 3rd Party Providers, providing approvals and guidance to ensure that our marketing material is always right first time.

You’ll take a proactive role in making sure that Marketing adheres to the Financial Promotions framework, and associated controls and policies.

Key responsibilities:

- Help deliver right first time, compliant financial promotions that support fair outcomes and minimise any brand or reputational risk to JLP.

- Demonstrate a clear understanding of relevant FS industry principles including the ASA, FCA, HMRC, Consumer Credit obligations and all related legal and regulatory obligations for JLFS related business.

- Work across the Marketing team to ensure that the policies and controls are effective.

- Provide in-house expertise to proactively support the ongoing development and embedding of Financial Promotion process and controls, contribute to training and support Marketing Partners achieve approvals of their Financial Promotions.

- Day to day management of approvals platform to ensure the process is fit for purpose, enabling accurate audit trail and efficient workflow.

- Liaise with third party partners to ensure alignment and adherence of JLFS finproms standards.

- Work closely with Provider Compliance functions, Legal Services, JLFS Risk & Compliance, JLFS Leadership Team and JLFS team.

Essential skills you’ll need:

• Experience working in relevant markets, i.e. Financial Services - ideally in credit or insurance.

• Experience of working in a financial promotions environment, or other relevant compliance experience.

• Demonstrable experience in stakeholder management, written and verbal communication, and organisation skills

• Good knowledge and understanding of regulations, laws and codes of conduct relating to financial promotions, including the FCA COBS, ICOBS, and CONC financial promotion rules; Advertising Standards Authority and the Committee of Advertising Practice Codes of Practice, and Consumer Duty.

Benefits of the Partnership and the role:

• ? - Hybrid Working.

• ?️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).

• ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• ? - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• ? - You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

• ? - Simple cycle to work support scheme

• ? - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

• ? - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/

Next Steps:

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

• Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

• Thanks for your patience in the meantime and for showing an interest in joining JLP.

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

You can view a copy of the full job outline here (internal only )

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At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.