• Job Description

  Req#: MARKE012112

  Ready for a marketing opportunity that is more than your Monday-Friday desk job? Come join our Club M Team! We are looking for someone who understand that at a premier casino resort and entertainment destination that the entertainment happens mostly at night and on weekends. If communication skills and guest experience are your top skills, we are looking for you! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

  This position is available for fulltime or part-time 16-24 hours per week.

  This position would include working each weekend, evenings, and late-nights. Day shift is NOT available.

  Pay up to $19/hour. *Based on shift.

  Job Overview: Serves as the primary points of contact and knowledgeable resources for Club M and Promotions. Enrolls casino guests in the Club, issues complimentary, promotes Club M, and provides information about both Mystic Lake and Little Six. Assists with execution of all promotions and special events. Initiates and practices exceptional guest service in all situations to ensure that all new and returning guests have a memorable experience. Oversees and administers collateral distribution on the casino floor and keeps inventory of the marketing storage and costume rooms. Troubleshoot guest concerns related to marketing technologies (i.e. digital applications, player tracking, offers, kiosk redemptions, etc.)

  Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

  Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

  Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

  Job Requirements:

  Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

  • Must be 18 years of age or older.
  • Combination of education & experience in customer service/marketing/communications equal to 2 years.
  • Strong computer and mobile application experience, word-processing, spreadsheets, and electronic mail software. Ability to communicate effectively with a diverse population.
  • Ability to learn and understand varying technologies and guest-facing applications (including iOS and Android).
  • Superior service orientated attitude.
  • Ability to work nights and weekends.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Minnesota’s largest casino only 25 minutes from Mall of America® with slots, blackjack, bingo, luxury hotel, entertainment, best of Twin Cities restaurants and bars, bus service, meetings and events.

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