• Job Description

  Req#: R91710
  • Challenge yourself to manage and execute social, content and marketing activities for Qantas Loyalty
  • Take an opportunity to grow and diversify your career
  • 12 month fixed-term contract, full-time role based at our Head Office in Mascot

  Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include major partnerships and ventures across Financial Services and Retail, as well as a number of businesses such as Qantas Money, Qantas Insurance and Qantas Wine.

  The Marketing Manager - Social and Content plays an integral role in the implementation of Qantas Frequent Flyers social media and content strategy to support program partners and commercial targets for the Loyalty business. The role requires the planning, management and delivery of social and content marketing strategies and campaigns to meet commercial and business objectives, while promoting the program and encouraging members to earn and use Qantas Points. Working closely with the Marketing Leadership team, the Loyalty Commercial team and our partners to identify opportunities to drive growth.

  The role will develop and use social media reporting and insights to identify opportunities to optimise both member engagement and commercial growth outcomes.

  Working closely with both internal and external stakeholders this role is required to use creativity and ingenuity to deliver on a variety of business vertical objectives.

  You’ll have:

  • 3-5 years’ experience in critically reviewing marketing collateral
  • Experience with social media and influencer marketing highly regarded
  • Tertiary qualifications in marketing, communications or related discipline
  • Experience in Partner Relationship Management involving liaising with external partners.
  • Strong analytical skills and prior experience demonstrating sound problem solving and smart thinking.
  • Highly organised, proactive and dynamic
  • Excellent time and project management skills, with the ability to work at a fast pace while maintaining attention to detail
  • Demonstrated high level of communication skills, both verbal and written, to build solid relationships and confidently present campaign results and recommendations

  Why Qantas?

  You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

  There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

  The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

  Applications close on the 28th of August

  Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

  Become a Qantas Frequent Flyer member today and start earning Qantas Points. You could use your points to reward yourself with flight rewards, upgrades, hotels, car hire, and more. Join for free and save A$99.50 .

• About the company

  Qantas Airways Limited is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.

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