• Job Description

  Req#: 243465

  Location: London or Newbury (Hybrid*)
  Salary: Excellent basic salary plus bonus and Vodafone benefits
  Hours: Full time 37.5 hours per week – Monday to Friday

  
  *Hybrid - At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our blended working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
  

  
  Who We Are

  
  We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

  
  At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

  
  Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

  
  Customers are at the heart of everything we do at Vodafone - we want to equip them with knowledge and insights on the latest technologies and innovation to help them transform their businesses.

  What you’ll do

  
  As CEC and Events Marketing Specialist, you will sit within the Vodafone Business UK Marketing and Brand team and will be responsible for:

  
  1. Planning and hosting Discovery Sessions in our CECs (Customer Experience Centres) where we collaborate with our Vodafone Business customers and showcase the latest innovation and tech - both in-person (Newbury and Wimbledon) and virtually. You will manage the whole process end-to-end, from booking through to developing the agenda and hosting the customer on the day.

  
  2. Supporting the planning and execution of our content-led events, such as Customer Advisory Boards, thought-leadership events, industry and public sector events.

  • Organise, plan and facilitate engaging customer CEC sessions with businesses across Vodafone Business UK in virtual and physical settings
  • Create and develop customer journeys and storyboards that showcase our products and services in a bespoke way for the customer
  • Work cross-functionally with Product, Marketing, Sales, Go-To-Market etc. to develop new content, demonstrations and resources for creating bespoke customer CEC sessions
  • Continually review market insights and new technologies to deliver innovative sessions that will surprise and delight our customers
  • Support in the planning and execution of Vodafone Business UK content-led events
  • Create and manage CEC and event reporting dashboards
  • Third-party agency management to deliver events and activities to brief, within budget and on-time
  • Third-party stakeholder management, including partners and suppliers
  • Support on ad-hoc projects across the wider Business UK Marketing team

  Who you are

  This is a unique role, with a variety of deliverables. It requires excellent organisational skills, attention to detail and time management in order to co-ordinate multiple CEC session and events simultaneously.

  • Ability to operate at a fast pace and quickly learn information, which can be relayed back in presentations/demonstrations
  • A strong desire to deliver the best possible customer experience through iterating and improving processes
  • A self-starter with strong organisational and prioritisation skills and the ability to effectively manage multiple projects under tight deadlines
  • A confident presenter and articulate communicator
  • Excellent written and verbal communication skills
  • Good stakeholder management
  • A team player

  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

  What we offer

  
  We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

  Together we can

  
  Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

  
  If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

  
  #LI-Hybrid
  

• About the company

  Vodafone Group plc is a British multinational telecommunications company.

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