• Job Description

  Req#: 5001042216206

  Job Description

  Position Summary:
  The Massage Therapist is responsible for executing the guest experience to the fullest extent,
  ensuring all contact and communication with guests and residents is fluid and leaves them
  feeling they have received exceptional customer service.
  Core Responsibilities:
   Greet guests/residents at the Spa Front Desk or in the Relaxation Room.
   Escort guest to their room(s), including the locker room(s). Show them key features of
  the room and articulately describe the service.
   Provide all services to the highest standard and keep SOAP notes on file for each guest.
   Resolve guest/resident problems and issues following proper conduct standards.
   At all times, demonstrate the highest level of professionalism in dealing with guests,
  staff and managers.
   Keep work area clean of all clutter while maintaining professional appearance and
  standards.
   Participate in further learning activities up to and including product knowledge.
   Maintain up to date knowledge of hotel services, products and procedures.
   Focus on working in a safe manner and create a safe working environment at all times.
   Perform other duties as assigned.
  Knowledge, Skills, and Competencies:
   Three to six months related spa experience required.
   Current and up to date state licensing required.
   High work ethic, self-initiative , independent judgment
   Proven customer service and problem solving experience
   Regular attendance
   May be required to work varying schedules to reflect the business needs of the property
   Ability to maintain excellent relationships with staff and maintain staff and guest
  confidentiality at all times

  Location

  Jacksonville One Ocean-JCK

  Location Description

  One Ocean Boulevard, Atlantic Beach, Florida 32233

  Situated on the sweeping white sands and sparkling waves of the Atlantic Ocean, One Ocean Resort is a refuge for relaxation. We beckon guests with luxurious amenities and lavish suites featuring views of the rolling surf that is the signature of the Atlantic Ocean. Upon your arrival, a personal concierge greets you by name and escorts you down ornately lit halls to your room.

  One Ocean Resort & Spa is a AAA four-diamond, Forbes Travel Guide four-star property designed with you in mind. Creating options for children and families, our resort takes the planning and guessing out of the everyday. Drop the kids off with our on-site nanny for a romantic day with your spouse. Make your way to the Spa at One Ocean and choose from more than 40 marine-inspired rituals and specialty treatments, like unique massage styles, body wraps, peels, and facials. End your day with a fabulous date at Azurea, our signature restaurant featuring seasonal coastal cuisine.

  Requirements

  Physical Requirements:
   Stand, sit and walk for varying lengths of time, often long periods of time
   Bend, stoop, squat and stretch
   Lift approximately forty (40) pounds of equipment or supplies on and off a cart, using
  safe lifting techniques

   Good communication skills, both written and verbal
   Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
  listening and hearing ability and visual ability
   Know and be able to administer first aid
   Direct evacuations in an emergency
   Must have finger dexterity to be able to operate office equipment such as computers,
  ten-key calculator, printers, multi-line tone tone phone, filing cabinets, photocopiers
  and other office equipment as needed
  This job description is not an exhaustive list of all job functions that are required of an
  employee in this position. Therefore, other duties may be asked of an employee in this position
  from time to time.

  Status

  Full-time

• About the company

  With more than four decades in the industry, Remington knows hospitality. We are a community of focused and passionate people. Led by accessible and authentic leadership, we are driven by a collaborative spirit. Our high performance culture, with clear goals and continual opportunities, offers a path to success. Come join us and succeed in our dynamic and purposeful culture. At Remington, your voice is welcomed, your work matters, and you are valued. You may join us for the job, but you'll stay for the career.

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