NHS

Maternity Clinical Effectiveness and Quality Improvement Facilitator


Pay37,338.00 - 44,962.00 / year
LocationGloucester/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9318-25-0462?language=en&page=807&sort=publicationDateDesc

      Job summary

      Maternity Clinical Effectiveness and Quality Improvement Facilitator, Band 6 (30 hours a week)

      We are looking for a knowledgeable and motivated individual to join our Maternity Clinical Effectiveness team in the role of a Clinical Effectiveness and Quality Improvement Facilitator. This is an innovative non clinical role which involves working with clinical midwives, obstetricians, and the senior leadership team, so excellent communication and organisational skills are vital within this role.

      Main duties of the job

      The main purpose of this role is to support perinatal governance processes through their assurance and quality improvement (QI) activities. The post holder will use their administrative and quality improvement skills to enable and empower clinical and operational teams to lead their own quality improvement projects and programmes within their service. The post holder will track key performance indicators, providing assurance at Divisional and Trust level of compliance, or escalation of issues that arise as necessary.

      The post holder will facilitate priority QI projects related to Trust objectives (e.g CQuIMs and National Audits present on the Quality Account).

      About us

      The Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county. And with over 9,000 staff, we're one of the largest NHS trusts in the UK. We offer a huge range of opportunities and benefits in a genuinely supportive working environment.

      Maternity services at Gloucestershire hospitals offer a full range of services to support the women of Gloucestershire. We deliver around 6000 babies per year across our two free-standing birth units, an along-side birth unit, home births, and an Obstetric unit, offering midwives the opportunity to work in a variety of settings in our community services, birth units and Delivery Suite.

      Our team is dynamic and constantly evolving to manage the demand and challenges of the service. We work closely together to ensure a friendly, positive and supportive environment whilst recognising individual development needs.

      Details

      Date posted

      08 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 6

      Salary

      £37,338 to £44,962 a year (pa pro rata if part-time)

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      318-25-T0329-A

      Job locations

      Gloucestershire Royal Hospital

      Great Western Road

      Gloucester

      GL1 3NN


      Job description

      Job responsibilities

      - To promote and encourage a culture that is committed to continuously improving and providing high quality patient services.

      - To provide support to perinatal services on all aspects of quality improvement

      - To track key performance indicators to provide assurance within perinatal services and at Divisional and Trust level of compliance (or early view of arising issues where applicable).

      - Facilitation of perinatal services QI projects and collaboratives via GSQIA and those related to service priorities/objectives and corporate requirements

      - To support corporate Trust requirements e.g. National Audits, NICE, CQUIM.

      On a regular basis to provide expert knowledge, support and assistance to all health care professionals at all levels within the service on all aspects of effective and continuous quality improvement such as (but not limited to):

      - Advice on QI training available

      - Advice on improvement methodology and measurement techniques (proforma design, sample size and selection)

      - Advice on patient confidentiality with regards to contents of spreadsheets and reports

      - Empower, influence and assist with change as a result of quality improvement work undertaken including the development of improvement plans

      - Extraction and recording of data from relevant sources e.g. health records, computer sources

      - Extraction, analysis, interpretation, understanding and manipulation of large volumes of complicated and possibly sensitive/contentious data and presentation of findings in an understandable and suitable manner.

      - Generation of presentations and information for dissemination

      - Advice on data protection, confidentiality and ethical issues

      - Differences, and the significance, between Research/Audit/survey and the knowledge to direct clinicians accordingly

      - Project design and management e.g. time scales, appropriateness of work

      - Mentor, support, encourage and advise more junior members of staff e.g.

      - Participate in the development and implementation of individual induction programme

      - Review and monitoring of development plans

      - Be an extensive pool of expert knowledge

      - Accompany as required

      - The post holder communicates and has working relationships with Trust members of staff at all levels within the organisation, both clinical and non-clinical. This requires persuasive skills where agreement and co-operation are essential.

      - Divisional Quadrumvirate

      - Consultants, service directors and other medical staff

      - Specialty QI leads

      - Perinatal Quality and Safety team

      - Maternity Matrons

      - Divisional Risk and Health and Safety managers

      - Trust Safety Improvement manager

      - Research and Development Support Unit, Data protection Officer and Caldicott Guardian, Medical statistician

      - Departmental managers

      - Senior midwives, Allied Health professionals and their staff

      - Health records staff

      Communication of results through clear and concise reports ensuring that information is understandable and at an appropriate level

      Job description

      Job responsibilities

      - To promote and encourage a culture that is committed to continuously improving and providing high quality patient services.

      - To provide support to perinatal services on all aspects of quality improvement

      - To track key performance indicators to provide assurance within perinatal services and at Divisional and Trust level of compliance (or early view of arising issues where applicable).

      - Facilitation of perinatal services QI projects and collaboratives via GSQIA and those related to service priorities/objectives and corporate requirements

      - To support corporate Trust requirements e.g. National Audits, NICE, CQUIM.

      On a regular basis to provide expert knowledge, support and assistance to all health care professionals at all levels within the service on all aspects of effective and continuous quality improvement such as (but not limited to):

      - Advice on QI training available

      - Advice on improvement methodology and measurement techniques (proforma design, sample size and selection)

      - Advice on patient confidentiality with regards to contents of spreadsheets and reports

      - Empower, influence and assist with change as a result of quality improvement work undertaken including the development of improvement plans

      - Extraction and recording of data from relevant sources e.g. health records, computer sources

      - Extraction, analysis, interpretation, understanding and manipulation of large volumes of complicated and possibly sensitive/contentious data and presentation of findings in an understandable and suitable manner.

      - Generation of presentations and information for dissemination

      - Advice on data protection, confidentiality and ethical issues

      - Differences, and the significance, between Research/Audit/survey and the knowledge to direct clinicians accordingly

      - Project design and management e.g. time scales, appropriateness of work

      - Mentor, support, encourage and advise more junior members of staff e.g.

      - Participate in the development and implementation of individual induction programme

      - Review and monitoring of development plans

      - Be an extensive pool of expert knowledge

      - Accompany as required

      - The post holder communicates and has working relationships with Trust members of staff at all levels within the organisation, both clinical and non-clinical. This requires persuasive skills where agreement and co-operation are essential.

      - Divisional Quadrumvirate

      - Consultants, service directors and other medical staff

      - Specialty QI leads

      - Perinatal Quality and Safety team

      - Maternity Matrons

      - Divisional Risk and Health and Safety managers

      - Trust Safety Improvement manager

      - Research and Development Support Unit, Data protection Officer and Caldicott Guardian, Medical statistician

      - Departmental managers

      - Senior midwives, Allied Health professionals and their staff

      - Health records staff

      Communication of results through clear and concise reports ensuring that information is understandable and at an appropriate level

      Person Specification

      Qualifications

      Essential

      • Evidence of continuing professional development
      • In depth knowledge of maternity services
      • Knowledge of quality improvement processes, procedures and methodologies and significant experience of putting this knowledge into practice at Band 5 or above (or equivalent).

      Experience

      Essential

      • Experience in Change projects or Quality Improvement
      • Significant experience in teaching/delivering training to small and large groups, face to face and in a virtual setting, or the confidence and skill set to do so.
      • Ability to coach and facilitate individuals and groups through the full cycle of a QI project
      • Ability to analyse and interpret data, and create meaningful visual displays of data and reports.

      Knowledge, Skills & Abilities

      Essential

      • Excellent verbal and written communication skills
      • Ability to deal with challenging people and situations whilst remaining calm and polite
      • Ability to adopt an appropriate style and method of communication and deal effectively with people
      • Highly motivated
      • Advanced level competence in standard range office IT programmes specifically Microsoft Office, Word, Outlook, Excel and video conferencing software.
      • Ability to work accurately and to work to tight timescales
      • Communicate and negotiate at all levels of the organisation whilst working tactfully and effectively to ensure the achievement of results
      • Knowledge of human factors and patient experience

      Qualities

      Essential

      • Positive approach to all people
      • Willingness to be flexible in approach and attitude
      Person Specification

      Qualifications

      Essential

      • Evidence of continuing professional development
      • In depth knowledge of maternity services
      • Knowledge of quality improvement processes, procedures and methodologies and significant experience of putting this knowledge into practice at Band 5 or above (or equivalent).

      Experience

      Essential

      • Experience in Change projects or Quality Improvement
      • Significant experience in teaching/delivering training to small and large groups, face to face and in a virtual setting, or the confidence and skill set to do so.
      • Ability to coach and facilitate individuals and groups through the full cycle of a QI project
      • Ability to analyse and interpret data, and create meaningful visual displays of data and reports.

      Knowledge, Skills & Abilities

      Essential

      • Excellent verbal and written communication skills
      • Ability to deal with challenging people and situations whilst remaining calm and polite
      • Ability to adopt an appropriate style and method of communication and deal effectively with people
      • Highly motivated
      • Advanced level competence in standard range office IT programmes specifically Microsoft Office, Word, Outlook, Excel and video conferencing software.
      • Ability to work accurately and to work to tight timescales
      • Communicate and negotiate at all levels of the organisation whilst working tactfully and effectively to ensure the achievement of results
      • Knowledge of human factors and patient experience

      Qualities

      Essential

      • Positive approach to all people
      • Willingness to be flexible in approach and attitude

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Gloucestershire Hospitals NHS Foundation Trust

      Address

      Gloucestershire Royal Hospital

      Great Western Road

      Gloucester

      GL1 3NN


      Employer's website

      https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Gloucestershire Hospitals NHS Foundation Trust

      Address

      Gloucestershire Royal Hospital

      Great Western Road

      Gloucester

      GL1 3NN


      Employer's website

      https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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