• Job Description

  Req#: 6929

  Job Summary:

  The Management Consulting (MC) Operations Analyst is responsible for supporting both internal operational initiatives and client-facing projects. As a member of the operations team, the analyst contributes to the planning and execution of practice-level projects. As a resource to MC service lines, the analyst participates in engagements under the direction of project teams.
  

  Job Duties:

  Operations

  • Coordinates national team meetings including the all-hands meetings, senior executive team meetings, special projects and other events
  • Supports business development efforts by updating CRM and coordinating with senior leadership on practice reporting.
  • Coordinates and supports conflict checks, open project codes and process customer billing
  • Manages operational projects in coordination with practice leadership
  • Works with project teams on client engagements.
  • Helps to coordinate the MC internship program including interviewing and orienting new interns
  • Helps coordinate the new hire on-boarding process and provides communication, logistics and meeting coordination

  Engagements

  • Works with engagement team to understand the nature of the engagement and the work assignment
  • Produces assigned work products to the satisfaction of the engagement lead or project manager
  • Manages time to ensure that tasks and deliverables are completed on schedule

  Communication

  • Interacts professionally with partners, practice leaders and stakeholders
  • Creates high-quality correspondence and presentations on behalf of leadership
  • Advises the business line on scheduling considerations, and provides information required to make key operational decisions
  • Conducts training to staff on organizational processes including conflict checks, client acceptance and PeopleSoft code requests

  Business Development

  • Supports the proposal process and production throughout all phases
  • Collaborates with business line marketing and business development departments with coordinating activities
  • Other duties as required
    

  Qualifications, Knowledge, Skills and Abilities:

  Education:

  • Bachelor’s degree in Business, required

  Experience:

  • Task management and strong organizational skills, required
  • Experience with project management, including developing and managing project timelines, prioritizing and assigning projects and tasks and assessing progress, preferred

  License/Certifications:

  • PMP – or another Project Management International certification, preferred

  Software:

  • Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, and PowerPoint, required
  • Experience with Smartsheet, preferred

  Other Knowledge, Skills & Abilities:

  • Ability to work in a deadline-driven environment with a focus on detail and accuracy
  • Excellent written and verbal communication skills
  • Ability to foster and maintain relationships with professionals at all levels within the organization
  • Ability to act as a strategic partner to regional and local business line, practice leadership and management teams
  • Strong project and time management skills
  • Ability to maintain a high level of confidentiality and professionalism in all matters
  • Ability to work independently or within a team environment
  • Ability to successfully multi-task while working independently and within a group environment

  Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

  National Range: $70,000 - $90,000
  NYC/Long Island/Westchester Range: $70,000 - $90,000

• About the company

  BDO USA, LLP is the United States Member Firm of BDO International, a global accounting network.

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