• Job Description

  Req#: 430508
  Position Purpose:
  The Measurement Specialist, Flooring is responsible for traveling to customers homes to perform in-home flooring measurements. The Measurement Specialist is directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals. The Measurement Specialist's role works independently in the field and provides quality professional customer service that consistently meets or exceeds Company standards of excellence customer service. This position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers to complete in-home flooring measurements and coordinating with the Home Depot Measurement Services Center.
  
  Major Tasks, Responsibilities and Key Responsibilities:
  
  • 90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting in-home flooring measurements.
  • 10% Drawing Review - Review and edit of floor drawings in the measurement tablet
  Nature and Scope:
  
  • This Position typically reports to Assistant Market Manager
  • This Position has 0 Direct Reports
  Environment Job Requirements:
  
  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion including but not limited to lifting, bending, squatting within the customer's home.

• About the company

  The Home Depot, America’s home improvement retail leader, helps customers and Associates build success every day – and not just in our 2,200+ retail stores. Thousands of talented can-do people build amazing futures in field and corporate positions.

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