• Job Description

  Req#: A0604-25-0014?language=en&page=718&sort=publicationDateDesc

  Job summary

  We are looking to recruit a MedicalAdministratorto join our friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with over 21,100 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The candidate may be required to work at both sites as requested on occasions. The MedicalAdministratorwe are looking for must have previous administration experience in a GP surgery, good communication skills, attention to detail, a 'can-do' attitude and is able to deal with both patients and surgery staff face to face and over the telephone in a professional manner. The role is for 37.5 hours per week Monday to Friday from 9 am till 5 pm. We would consider part time hours over 5 days not less than 33 hours per week.

  Main duties of the job

  The job holder is responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.

  About us

  Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists and Paramedics. We are proud to be a training practice. We operate over two sites, which is at North Street and Chadwell Heath.

  Details

  Date posted

  23 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience Between £ 12.48 and £ 13.10 depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  A0604-25-0014

  Job locations

  274 North Street

  Romford

  RM1 4QJ

  
  

  Ashton Gardens

  Romford

  RM6 6RT

  
  

  Job description

  Job responsibilities

  The MedicalAdministratorat North Street Medical Care is responsible for undertaking a wide range of secretarial duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

  Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.

  The right candidate must display a positive 'can-do' attitude and a team player.

  Please see the detailed Job Description attached for more information.

  Job description

  Job responsibilities

  The MedicalAdministratorat North Street Medical Care is responsible for undertaking a wide range of secretarial duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

  Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.

  The right candidate must display a positive 'can-do' attitude and a team player.

  Please see the detailed Job Description attached for more information.

  Person Specification

  Experience

  Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a health care setting
  • Attention to detail
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

  Qualifications

  Essential

  • Educated to GCSE level or equivalent

  Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

  Skills and Knowledge

  Essential

  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

  Person Specification

  Experience

  Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a health care setting
  • Attention to detail
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

  Qualifications

  Essential

  • Educated to GCSE level or equivalent

  Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

  Skills and Knowledge

  Essential

  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North Street Medical Care

  Address

  274 North Street

  Romford

  RM1 4QJ

  
  

  Employer's website

  https://www.northstreetmedicalcare.co.uk (Opens in a new tab)

  Employer details

  Employer name

  North Street Medical Care

  Address

  274 North Street

  Romford

  RM1 4QJ

  
  

  Employer's website

  https://www.northstreetmedicalcare.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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