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Job Description
- Req#: A0690-24-0000?language=en&page=576&sort=publicationDateDesc
- Previous Medical Administrative/Secretarial or PA experience
- IT literate
- Excellent oral and written communication skills
- Experience of Microsoft Office software
- An understanding and adherence to strict confidentiality
- Ability to work without direct supervision
- Ability to work as part of an integrated multi-disciplinary team
- Pleasant and articulate
- Able to work under pressure
- Ability to prioritise work to meet tight deadlines
- Appreciation of equal opportunities issues i.e. minority groups
- Formal Customer Service
- Experience of EMISWEB
- Experience of working in NHS general practice/NHS
- Experience of telephone switchboard operation
- Experience of dealing with the public/patients
- Knowledge of medical terminology
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
- Professional Telephone Etiquette
- Experience of EMIS WEB, Microsoft office
- Experience of working in primary care & working within a GP practice
- Previous Medical Administrative/Secretarial or PA experience
- IT literate
- Excellent oral and written communication skills
- Experience of Microsoft Office software
- An understanding and adherence to strict confidentiality
- Ability to work without direct supervision
- Ability to work as part of an integrated multi-disciplinary team
- Pleasant and articulate
- Able to work under pressure
- Ability to prioritise work to meet tight deadlines
- Appreciation of equal opportunities issues i.e. minority groups
- Formal Customer Service
- Experience of EMISWEB
- Experience of working in NHS general practice/NHS
- Experience of telephone switchboard operation
- Experience of dealing with the public/patients
- Knowledge of medical terminology
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
- Professional Telephone Etiquette
- Experience of EMIS WEB, Microsoft office
- Experience of working in primary care & working within a GP practice
Job summary
To provide a comprehensive and highly efficient administative service to GPs and teams within the practice
To communicate effectively with patients / carers regarding appointment and treatment related matters.
Main duties of the job
Main duties for the role will be to provide administrative support within the practice, electronic workflow documents and monitoring of referrals. Also to process medical reports
About us
Our multi-disciplinary team includes GPs, GP Registrars, Clinical Pharmacists, Practice Nurses, HCAs & others. This is all supported by an extensive team of receptionists, secretaries and administrators. We are a large but friendly and supportive team and are looking for someone to join us who is hardworking and passionate about providing a high standard of care to our patients.
Date posted
13 February 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A0690-24-0000
Job locations
Sina Health Centre
230 Coppice Farm Way
Willenhall
West Midlands
WV12 5XZ
Ashmore Park Clinic
Griffiths Drive
Wolverhampton
WV11 2LH
Job descriptionJob description
Job responsibilities
The post-holder will provide a comprehensive and highly efficient administration and secretarial service to GPs and teams within the practice
To communicate effectively with patients / carers regarding appointment and treatment related matters
The post-holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team within the practice.
Job Responsibilities:
To provide administrative support within the practice
Main duties to oversee workflow documents, code and distribute as necessary.
To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner if and when required.
Monitor daily tasks and complete tasks as required
To type correspondence or other documents on behalf of the clinicians and managers
To provide cover for members of the administrative team during periods of sickness and annual leave
To liaise with external agencies including hospitals and service providers and provide reports/results where appropriate
To liaise with other services (clinical and administrative) and practices and take action where appropriate
Deal with telephone queries from Patients, General Practitioners, Consultants and Hospitals, as well as general Departmental matters.
To undertake referral processing for Patients attending the practice.
To co-ordinate medical reports and private letter requests.
Job responsibilities
The post-holder will provide a comprehensive and highly efficient administration and secretarial service to GPs and teams within the practice
To communicate effectively with patients / carers regarding appointment and treatment related matters
The post-holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team within the practice.
Job Responsibilities:
To provide administrative support within the practice
Main duties to oversee workflow documents, code and distribute as necessary.
To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner if and when required.
Monitor daily tasks and complete tasks as required
To type correspondence or other documents on behalf of the clinicians and managers
To provide cover for members of the administrative team during periods of sickness and annual leave
To liaise with external agencies including hospitals and service providers and provide reports/results where appropriate
To liaise with other services (clinical and administrative) and practices and take action where appropriate
Deal with telephone queries from Patients, General Practitioners, Consultants and Hospitals, as well as general Departmental matters.
To undertake referral processing for Patients attending the practice.
To co-ordinate medical reports and private letter requests.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sina Health Centre
Address
Sina Health Centre
230 Coppice Farm Way
Willenhall
West Midlands
WV12 5XZ
Employer's website
Employer details
Employer name
Sina Health Centre
Address
Sina Health Centre
230 Coppice Farm Way
Willenhall
West Midlands
WV12 5XZ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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