Job Type:

Regular

Scheduled Hours:

40

Job Summary:

Reports to Practice Manager or Team Leader. The Medical Assistant Paid Training Program is an accelerated training course created for candidates who have a desire to begin their career in the medical field and become a Medical Assistant. As an MA Intern participant, you are required to successfully complete the internal MA training program. This program is conducted and overseen by the SEP Education Team and the determination of your successful completion is at their full discretion. You will be required to pass a final check off in two phases: after hands-on training with the Education Team and after in-office training with a preceptor. The MA Intern is responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations. The MA Intern is responsible for creating a positive impression with patients, family members, and other visitors to the office.

Job Description:

DUTIES & RESPONSIBILITIES:

1. Comply with all applicable laws and regulations.
2. Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients’ chart.
3. Document the appropriate patient history in patients’ chart.
4. Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chart
5. Prepare the patient for the exam
6. Assist the provider(s) during the examination.
7. Perform nursing procedures under the supervision of the providers.
8. Provide instructions to patient under direction of the provider(s).
9. Collecting/preparing laboratory specimens and performing basic laboratory tests.
10. Preparing and administering medications as directed by the provider.
11. Ensure all information is complete and accurate in-patient chart.
12. Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form).
13. Maintain adequate level of supplies in exam rooms and workstation.
14. Clean and disinfect exam rooms.
15. Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.
16. OSHA, CLIA and HIPAA compliance.
17. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
18. Assist with completion of patient requests.
19. Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.
20. Triage and process messages from patients and front office staff to providers.
21. Completion of referral process/outpatient test scheduling, and precertification.
22. Timely and accurate filing/distribution of all patient information.
23. Interact with Central Billing Office as needed to resolve patient issues.
24. Other duties as assigned by the Clinical Coordinator or Practice Manager.


REQUIRED SKILLS AND KNOWLEDGE:
1. Ability to manage and prioritize multiple tasks, knowledge of Excel, Word, Outlook and PowerPoint
2. Ability to learn other computer skills.
3. Must have good organizational skills and work professionally with doctors, hospital administration and management, SEP employees and the public.
4. Demonstrated ability to work successfully in a team-based decision-making culture.
5. Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
6. Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
7. Must respond and follow through to requests from customers promptly.
8. Must work carefully and precisely with attention to detail.
9. Must utilize resources wisely.
10. Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.
11. Cooperates with other departments and work groups.

Requirement

A signed Work and Training Agreement upon acceptance into the program, committing to giving TWO YEARS of employment back to SEP after completing the program.

Training Overview

The training program is FULL-TIME, approximately 10 weeks. We ask that you have no PTO, doctor’s appointments, etc. during this time.

· 4 weeks of classroom training; 8:00a-4:30p daily

· 6 weeks of externship in office with one designated preceptor.

· 1 day for a final skills assessment and competency check off.

SEP will provide scrubs, education materials and stethoscope. Associates are paid during training. Upon completion of the training program and successfully passing the skills and competency assessment, the MA Intern will become an MA and placed in one of our practices.

LICENSES & CERTIFICATIONS:

None Required

EDUCATION:

H.S. Diploma/GED

Successful completion of SEP training program required to maintain employment.

YEARS OF EXPERIENCE:

Internal Candidates: PSR or Phlebotomist with SEP; waiving one year in current role if staying in same office.

External Candidates: 1 year of work experience (excluding non-paid externships).

FLSA Status:

Non-Exempt

Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.