Rotech Healthcare Inc.
Medical Billing Customer Support 2nd SHIFT REMOTE
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Job Description
- Req#: 24572
Employer Industry: Home Healthcare Services
Why consider this job opportunity:
- Pay starting at $16.25 for the 2nd Shift plus a quarterly bonus opportunity
- 100% remote work from home starting day one of employment
- Generous paid time off and paid holidays
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment focused on patient care
What to Expect (Job Responsibilities):
- Provide support to customers of the Support Center, including patients and referral sources
- Manage all aspects of new order intake, ensuring accuracy in clinical and billing information
- Conduct insurance verification and eligibility checks for services and products
- Act as a patient advocate by conducting satisfaction calls and resolving issues
- Maintain quality control and accuracy throughout patient contact and data entry
What is Required (Qualifications):
- High school diploma or GED equivalent required
- One to three years of related prior work experience in a team-oriented environment
- Strong customer service background with experience in the medical field and administrative record management
- Effective communication skills in English, both oral and written
- Knowledge of medical billing practices and confidentiality protocols
How to Stand Out (Preferred Qualifications):
- Experience with medical terminology and knowledge of Medicare and Medicaid regulations
- Ability to work independently and as part of a team
- Strong organizational and time-management skills
#HomeHealthcare #CustomerSupport #RemoteWork #CareerOpportunity #HealthcareBenefits
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