IQVIA

Medical Billing/Insurance - Patient Support Call Center - Remote


PayCompetitive
LocationPhiladelphia/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R1434562
      Employer Industry: Life Sciences and Healthcare Services

      Why consider this job opportunity:
      - Salary up to $50,100.00
      - Opportunity for potential conversion to a full-time position with the employer
      - Remote work flexibility, allowing for a comfortable work environment
      - Supportive and collaborative team atmosphere
      - Chance to make a positive impact on patients' access to medications and healthcare services
      - Access to educational opportunities for professional development

      What to Expect (Job Responsibilities):
      - Answer inbound calls and assist customers with pharmacy-related services
      - Conduct benefit investigations and verify coverage eligibility with insurance companies
      - Complete prior authorizations with accuracy and detail
      - Assist patients with enrollment in copay assistance programs
      - Maintain quality results by adhering to standards and recommending improved procedures

      What is Required (Qualifications):
      - High School diploma required; associate degree or higher preferred
      - Minimum 2+ years of experience in medical billing, insurance verification, or similar patient services experience
      - Strong time management, planning, and prioritization skills
      - Excellent written and verbal communication skills
      - Fully competent in MS Office applications (Word, Excel, PowerPoint)

      How to Stand Out (Preferred Qualifications):
      - Experience using a CRM and integrated telephony platform
      - Previous data entry experience with typing speed of 30 wpm or more
      - Bilingual (Spanish) highly desirable
      - Demonstrated ability to work effectively in a fast-paced, changing environment
      - Strong documentation accuracy and problem-solving skills

      #LifeSciences #HealthcareServices #RemoteWork #CareerOpportunity #PatientSupport

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...

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