UW Health

Medical Communications Specialist - Per Diem - Med Flight


PayCompetitive
LocationMadison/Wisconsin
Employment typeOther

This job is now closed

  • Job Description

      Req#: 39406

      Work Schedule:

      Part-time, Per diem position required to work 12 hours/month, day/night Rotating 12 hour day/night shifts. Hours may vary based on the operational needs of the department.

      Be part of something remarkable

      Join the #1 hospital in Wisconsin!

      We are seeking a Medical Communications Specialist to:

      • Triage incoming calls for urgent and emergent patient transfers from the Access Center for interfacility flights. Log time and nature of each call.
      • Triage incoming calls and direct radio requests for scene flights from the regional 911 center, county sheriff departments, or emergency response agencies including police and fire departments and EMS units.
      • Collect available patient medical information from referring facilities for all patients being transported to University Hospital and American Family Children’s Hospital. Relay this information to the Emergency Department, Admissions Office, and/or the receiving unit.
      • Continuously monitor telephones, radios, emergency alert scanner, and the intrahospital encrypted radio in effort to be made aware of scene flights as early as possible.
      • Establish appropriate radio and landline communications with requesting agencies to secure landing zone instructions. Relay initial patient medical report to the flight crew.

      Education:

      Minimum – High School Diploma or GED

      Preferred – Associates Degree or higher

      Work Experience:

      Minimum – Two (2) years of experience in an emergency services role such as an Emergency

      Medical Dispatcher, Emergency Medical Technician, or comparable role

      Preferred – Three (3) years of professional work experience in customer service, physician referral,

      or emergency medical dispatch

      Licenses & Certifications:
      • Certified Flight Communicator within 1-1/2 Yrs Required
      • EMT - Paramedic Preferred

      Our Commitment to Diversity, Equity, and Inclusion

      UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

      University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.



  • About the company

      UW Health is the academic medical center and health system for the University of Wisconsin and includes the renowned UW Hospital, American Family Children's Hospital, UW Carbone Comprehensive Cancer Center and UW Medical Foundation in Madison, Wisconsin.

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