Meduit
Medical Customer Service Representative (Remote)
This job is now closed
Job Description
- Req#: TEMPL002731
Employer Industry: Revenue Cycle Management in Healthcare
Why consider this job opportunity:
- Salary up to $17/hour
- Flexible remote work schedule
- Comprehensive paid training program lasting 3+ weeks
- Medical, dental, and vision insurance available
- 401(K) plans with company match and employer-paid life insurance
- Opportunities for internal company growth and advancement
What to Expect (Job Responsibilities):
- Assist patients in understanding their financial responsibilities in a compassionate manner
- Handle inbound and outbound calls regarding outstanding patient balances
- Meet or exceed established performance metrics
- Document all patient interactions accurately on company systems
- Ensure compliance with federal and state regulations related to collections
What is Required (Qualifications):
- Minimum of 1 year of previous call center experience (in-office or remote)
- High School Diploma or GED required
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced environment
- Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and FDCPA
- Familiarity with medical billing and claims processing
- Proficiency in Microsoft Outlook, Word, and Excel
- Experience in providing excellent customer service, particularly in challenging situations
#RevenueCycleManagement #CustomerService #HealthcareJobs #RemoteWork #CareerGrowth
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Meduit’s value-based revenue cycle management (RCM) solutions and expertise accelerate cash flow and maximize close rates for healthcare providers.
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