Kessler Institute for Rehabilitation - Marlton

Medical Front Office - Patient Service Specialist

5 days ago

Pay$16.00 - $19.00 / hour
LocationMonroe/North Carolina
Employment typeOther

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  • Job Description

      Req#: 327677

      Overview

      Position: Patient Service Specialist

      Location: Monroe, NC

      Type of Employment: Fulltime

      Schedule: Weekdays - 3 early and 2 late days

      Compensation: Starting at $16/hour (Pending experience)

      When patients enter our outpatient physical therapy center in Monroe, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

      Why Join Us: (benefits for full-time at 32+ hours/week)

      • Start Strong: Our mentorship and orientation programs ensure a successful transition
      • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
      • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
      • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

      Check out the video below for additional insight into the work of our Patient Service Specialists!

      Responsibilities

      • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
      • Schedule patient appointments in person and via phone
      • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
      • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

      Qualifications

      Minimum Qualifications:

      • High School Diploma/GED required
      • Insurance Verification Experience
      • 1 Year of Front Desk Experience

      Additional Data

      Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

  • About the company

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